← Intercom + Microsoft Teams integrations

Create Channel with Microsoft Teams API on New Companies from Intercom API

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Trigger workflow on
New Companies from the Intercom API
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Create Channel with the Microsoft Teams API
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Getting Started

This integration creates a workflow with a Intercom trigger and Microsoft Teams action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Companies trigger
    1. Connect your Intercom account
    2. Configure Polling Interval
  3. Configure the Create Channel action
    1. Connect your Microsoft Teams account
    2. Select a Team
    3. Configure Display Name
    4. Configure Description
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event each time a new company is added.
Version:0.0.6
Key:intercom-new-company

Intercom Overview

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Trigger Code

import common from "../common/common.mjs";

export default {
  ...common,
  key: "intercom-new-company",
  name: "New Companies",
  description: "Emit new event each time a new company is added.",
  version: "0.0.6",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    generateMeta({
      id, name, created_at: createdAt,
    }) {
      return {
        id,
        summary: name,
        ts: createdAt,
      };
    },
  },
  async run() {
    let lastCompanyCreatedAt = this._getLastUpdate();

    const companies = await this.intercom.getCompanies(lastCompanyCreatedAt);
    for (const company of companies) {
      if (company.created_at > lastCompanyCreatedAt)
        lastCompanyCreatedAt = company.created_at;
      const meta = this.generateMeta(company);
      this.$emit(company, meta);
    }

    this._setLastUpdate(lastCompanyCreatedAt);
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
IntercomintercomappThis component uses the Intercom app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Polling Intervaltimer$.interface.timer

Pipedream will poll the API on this schedule

Trigger Authentication

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account:

About Intercom

Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.

Action

Description:Create a new channel in Microsoft Teams. [See the docs here](https://docs.microsoft.com/en-us/graph/api/channel-post?view=graph-rest-1.0&tabs=http)
Version:0.0.6
Key:microsoft_teams-create-channel

Microsoft Teams Overview

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Action Code

import microsoftTeams from "../../microsoft_teams.app.mjs";

export default {
  key: "microsoft_teams-create-channel",
  name: "Create Channel",
  description: "Create a new channel in Microsoft Teams. [See the docs here](https://docs.microsoft.com/en-us/graph/api/channel-post?view=graph-rest-1.0&tabs=http)",
  type: "action",
  version: "0.0.6",
  props: {
    microsoftTeams,
    teamId: {
      propDefinition: [
        microsoftTeams,
        "team",
      ],
    },
    displayName: {
      propDefinition: [
        microsoftTeams,
        "channelDisplayName",
      ],
    },
    description: {
      propDefinition: [
        microsoftTeams,
        "channelDescription",
      ],
    },
  },
  async run({ $ }) {
    const {
      teamId,
      displayName,
      description,
    } = this;

    const response =
      await this.microsoftTeams.createChannel({
        teamId,
        content: {
          displayName,
          description,
        },
      });

    $.export("$summary", `Successfully created channel ${displayName}`);

    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
Microsoft TeamsmicrosoftTeamsappThis component uses the Microsoft Teams app.
TeamteamIdstringSelect a value from the drop down menu.
Display NamedisplayNamestring

Display name of the channel

Descriptiondescriptionstring

Description of the channel

Action Authentication

Microsoft Teams uses OAuth authentication. When you connect your Microsoft Teams account, Pipedream will open a popup window where you can sign into Microsoft Teams and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Microsoft Teams API.

Pipedream requests the following authorization scopes when you connect your account:

User.Reademailoffline_accessopenidprofileChat.ReadChat.ReadWriteChatMessage.SendChannel.ReadBasic.AllChannelMessage.SendTeam.ReadBasic.AllSchedule.Read.All

About Microsoft Teams

Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

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