← Trengo + Node integrations

Run Node Code with Node API on New Internal Note Event from Trengo API

Pipedream makes it easy to connect APIs for Node, Trengo and 2,000+ other apps remarkably fast.

Trigger workflow on
New Internal Note Event from the Trengo API
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Run Node Code with the Node API
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Getting Started

This integration creates a workflow with a Trengo trigger and Node action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Internal Note Event trigger
    1. Connect your Trengo account
  3. Configure the Run Node Code action
    1. Connect your Node account
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new events when a internal note added. [See the docs here](https://developers.trengo.com/docs/webhooks)
Version:0.0.1
Key:trengo-new-internal-note

Trengo Overview

The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.

Trigger Code

import common from "../common/common.mjs";

export default {
  key: "trengo-new-internal-note",
  name: "New Internal Note Event",
  description: "Emit new events when a internal note added. [See the docs here](https://developers.trengo.com/docs/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getMeta(event) {
      return {
        id: event?.body?.message_id ?
          parseInt(event?.body?.message_id) :
          Date.now(),
        ts: Date.now(),
        summary: `New ticket label added event: ${event?.body?.message}`,
      };
    },
    getEvent() {
      return  "NOTE";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

Action

Description:Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the [Pipedream Node docs](https://pipedream.com/docs/code/nodejs) to learn more.
Version:0.0.2
Key:node-run-node-code

Node Overview

Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.

This includes installing NPM packages, within your code without having to manage a package.json file or running npm install.

Below is an example of installing the axios package in a Pipedream Node.js code step. Pipedream imports the axios package, performs the API request, and shares the response with subsequent workflow steps:

Action Code

import node from "../../node.app.mjs";

export default {
  name: "Run Node Code",
  version: "0.0.2",
  key: "node-run-node-code",
  description: "Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the [Pipedream Node docs](https://pipedream.com/docs/code/nodejs) to learn more.",
  props: {
    node,
  },
  type: "action",
  methods: {},
  async run({
    steps, $,
  }) {
    // Return data to use it in future steps
    return steps.trigger.event;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
NodenodeappThis component uses the Node app.

Action Authentication

The Node API does not require authentication.

About Node

Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.

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