Create Page with Confluence API on New Customer Created from Teamwork Desk API

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New Customer Created from the Teamwork Desk API

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Create Page with the Confluence API

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Getting Started#

This integration creates a workflow with a Teamwork Desk trigger and Confluence action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Customer Created trigger
1. Connect your Teamwork Desk account
2. Select one or more Inboxes
Configure the Create Page action
1. Connect your Confluence account
2. Configure draftInfo
3. Select a Space ID
4. Configure Title
5. Configure Body
6. Optional- Select a Status
7. Optional- Select a Parent Page ID
8. Optional- Select a Subtype
9. Optional- Configure Embedded
10. Optional- Configure Private
11. Optional- Configure Root Level
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Customer Created on Teamwork Desk

Description:Emit new event when a new customer is created.

Version:0.0.1

Key:teamwork_desk-customer-created

View on GitHub

Teamwork Desk Overview#

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Trigger Code#

import common from "../common/base.mjs";

export default {
  ...common,
  name: "New Customer Created",
  key: "teamwork_desk-customer-created",
  type: "source",
  description: "Emit new event when a new customer is created.",
  version: "0.0.1",
  methods: {
    ...common.methods,
    getWebhookEvents() {
      return [
        "customer.created",
      ];
    },
    getMetadata({
      customer: {
        id, createdAt,
      },
    }) {
      return {
        id: id,
        summary: `A new customer with id ${id} was successfully created!`,
        ts: createdAt,
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Teamwork Desk	`teamworkDesk`	`app`	This component uses the Teamwork Desk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Inboxes	`inboxes`	`string[]`	Select a value from the drop down menu.

Trigger Authentication#

Teamwork Desk uses OAuth authentication. When you connect your Teamwork Desk account, Pipedream will open a popup window where you can sign into Teamwork Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Teamwork Desk API.

Pipedream requests the following authorization scopes when you connect your account:

About Teamwork Desk#

Ticketing system designed to easily manage customer queries, saving you time and money.

Action#

Create Page on Confluence

Description:Creates a new page in the space. [See the documentation](https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-post)

Version:0.0.5

Key:confluence-create-page

View on GitHub

Confluence Overview#

The Confluence API allows you to harness the collaborative power of Confluence programmatically. With it, you can automate content creation, update pages, manage spaces, and extract data for reporting or integration with other tools. Leveraging this API within Pipedream enables streamlined workflows that can react to events or schedule tasks, interacting with Confluence data and connecting to an array of other apps and services.

Action Code#

import confluence from "../../confluence.app.mjs";

export default {
  key: "confluence-create-page",
  name: "Create Page",
  description: "Creates a new page in the space. [See the documentation](https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-post)",
  version: "0.0.5",
  annotations: {
    destructiveHint: false,
    openWorldHint: true,
    readOnlyHint: false,
  },
  type: "action",
  props: {
    confluence,
    draftInfo: {
      type: "alert",
      alertType: "info",
      content: "Pages are created as published by default, unless specified as a draft in the `Status` prop.",
    },
    spaceId: {
      propDefinition: [
        confluence,
        "spaceId",
      ],
    },
    title: {
      propDefinition: [
        confluence,
        "title",
      ],
      description: "The title of the page",
    },
    body: {
      propDefinition: [
        confluence,
        "body",
      ],
      description: "The body of the page",
    },
    status: {
      propDefinition: [
        confluence,
        "status",
      ],
      description: "The status of the page, specifies if the page will be created as a new page or a draft.",
    },
    parentId: {
      propDefinition: [
        confluence,
        "parentId",
        ({ spaceId }) => ({
          spaceId,
        }),
      ],
      optional: true,
    },
    subtype: {
      type: "string",
      label: "Subtype",
      description: "The subtype of the page",
      optional: true,
      options: [
        "live",
      ],
    },
    embedded: {
      type: "boolean",
      label: "Embedded",
      description: "Whether the page should be embedded",
      optional: true,
    },
    private: {
      type: "boolean",
      label: "Private",
      description: "Whether the page should be private",
      optional: true,
    },
    rootLevel: {
      type: "boolean",
      label: "Root Level",
      description: "Whether the page should be created at the root level",
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.confluence.createPage({
      $,
      cloudId: await this.confluence.getCloudId({
        $,
      }),
      data: {
        spaceId: this.spaceId,
        status: this.status,
        title: this.title,
        parentId: this.parentId,
        subtype: this.subtype,
        body: {
          representation: "storage",
          value: this.body,
        },
      },
      params: {
        "embedded": this.embedded,
        "private": this.private,
        "root-level": this.rootLevel,
      },
    });

    $.export("$summary", `Successfully created page with ID: ${response.id}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Confluence	`confluence`	`app`	This component uses the Confluence app.
Space ID	`spaceId`	`string`	Select a value from the drop down menu.
Title	`title`	`string`	The title of the page
Body	`body`	`string`	The body of the page
Status	`status`	`string`	Select a value from the drop down menu:`currentdraft`
Parent Page ID	`parentId`	`string`	Select a value from the drop down menu.
Subtype	`subtype`	`string`	Select a value from the drop down menu:`live`
Embedded	`embedded`	`boolean`	Whether the page should be embedded
Private	`private`	`boolean`	Whether the page should be private
Root Level	`rootLevel`	`boolean`	Whether the page should be created at the root level

Action Authentication#

Confluence uses OAuth authentication. When you connect your Confluence account, Pipedream will open a popup window where you can sign into Confluence and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Confluence API.

Pipedream requests the following authorization scopes when you connect your account:

write:confluence-contentread:confluence-space.summarywrite:confluence-spacewrite:confluence-fileread:confluence-propswrite:confluence-propsmanage:confluence-configurationread:confluence-content.allread:confluence-content.summarysearch:confluenceread:meoffline_accessread:space:confluenceread:blogpost:confluencewrite:blogpost:confluencedelete:blogpost:confluenceread:page:confluencewrite:page:confluencedelete:page:confluence

Create Page with Confluence API on New Customer Created from Teamwork Desk API

Pipedream makes it easy to connect APIs for Confluence, Teamwork Desk and 3,000+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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