← Teamwork Desk

Update Customer with Teamwork Desk API

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Update Customer with the Teamwork Desk API
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Getting Started

Create a workflow to Update Customer with the Teamwork Desk API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the Update Customer action
    1. Connect your Teamwork Desk account
    2. Select a Customer
    3. Optional- Configure Address
    4. Optional- Configure Avatar URL
    5. Optional- Select a Company
    6. Configure Email
    7. Optional- Configure External Id
    8. Optional- Configure Extra Data
    9. Optional- Configure Facebook URL
    10. Optional- Configure First Name
    11. Optional- Configure Job Title
    12. Optional- Configure Last Name
    13. Optional- Configure LinkedinURL
    14. Optional- Configure Mobile
    15. Optional- Configure Notes
    16. Optional- Configure Organization
    17. Optional- Select a Permission
    18. Optional- Configure Phone
    19. Optional- Configure Twitter Handle
  2. Select a trigger to run your workflow on HTTP requests, schedules or app events
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger

Integrations

Update Customer with Teamwork Desk API on New Requests from HTTP / Webhook API
HTTP / Webhook + Teamwork Desk
 
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Update Customer with Teamwork Desk API on New Submission from Typeform API
Typeform + Teamwork Desk
 
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Update Customer with Teamwork Desk API on New Submission (Instant) from Jotform API
Jotform + Teamwork Desk
 
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Update Customer with Teamwork Desk API on New Custom Webhook Events from Stripe API
Stripe + Teamwork Desk
 
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Update Customer with Teamwork Desk API on New Scheduled Tasks from Pipedream API
Pipedream + Teamwork Desk
 
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Details

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Update Customer on Teamwork Desk
Description:Update a specific customer [See the documentation](https://apidocs.teamwork.com/docs/desk/3442f2a79b0d2-update-a-customer)
Version:0.0.1
Key:teamwork_desk-update-customer

Code

import teamworkDesk from "../../teamwork_desk.app.mjs";

export default {
  key: "teamwork_desk-update-customer",
  name: "Update Customer",
  version: "0.0.1",
  description: "Update a specific customer [See the documentation](https://apidocs.teamwork.com/docs/desk/3442f2a79b0d2-update-a-customer)",
  type: "action",
  props: {
    teamworkDesk,
    customerId: {
      propDefinition: [
        teamworkDesk,
        "customerId",
      ],
    },
    address: {
      propDefinition: [
        teamworkDesk,
        "address",
      ],
      optional: true,
    },
    avatarURL: {
      propDefinition: [
        teamworkDesk,
        "avatarURL",
      ],
      optional: true,
    },
    companyId: {
      propDefinition: [
        teamworkDesk,
        "companyId",
      ],
      optional: true,
    },
    email: {
      propDefinition: [
        teamworkDesk,
        "email",
      ],
    },
    externalId: {
      propDefinition: [
        teamworkDesk,
        "externalId",
      ],
      optional: true,
    },
    extraData: {
      propDefinition: [
        teamworkDesk,
        "extraData",
      ],
      optional: true,
    },
    facebookURL: {
      propDefinition: [
        teamworkDesk,
        "facebookURL",
      ],
      optional: true,
    },
    firstName: {
      propDefinition: [
        teamworkDesk,
        "firstName",
      ],
      optional: true,
    },
    jobTitle: {
      propDefinition: [
        teamworkDesk,
        "jobTitle",
      ],
      optional: true,
    },
    lastName: {
      propDefinition: [
        teamworkDesk,
        "lastName",
      ],
      optional: true,
    },
    linkedinURL: {
      propDefinition: [
        teamworkDesk,
        "linkedinURL",
      ],
      optional: true,
    },
    mobile: {
      propDefinition: [
        teamworkDesk,
        "mobile",
      ],
      optional: true,
    },
    notes: {
      propDefinition: [
        teamworkDesk,
        "notes",
      ],
      optional: true,
    },
    organization: {
      propDefinition: [
        teamworkDesk,
        "organization",
      ],
      optional: true,
    },
    permission: {
      propDefinition: [
        teamworkDesk,
        "permission",
      ],
      optional: true,
    },
    phone: {
      propDefinition: [
        teamworkDesk,
        "phone",
      ],
      optional: true,
    },
    twitterHandle: {
      propDefinition: [
        teamworkDesk,
        "twitterHandle",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const {
      teamworkDesk,
      customerId,
      companyId,
      email,
      ...data
    } = this;

    const included = {};
    if (companyId) included.companies = [
      {
        id: companyId,
        delete: false,
      },
    ];

    if (email) included.contacts = [
      {
        value: email,
        type: "email",
        isMain: true,
      },
    ];

    const response = await teamworkDesk.updateCustomer({
      $,
      customerId,
      data: {
        customer: data,
        included,
      },
    });

    $.export("$summary", `The customer with Id: ${response.customer?.id} was successfully updated!`);
    return response;
  },
};

Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Teamwork DeskteamworkDeskappThis component uses the Teamwork Desk app.
CustomercustomerIdstringSelect a value from the drop down menu.
Addressaddressstring

Customer address.

Avatar URLavatarURLstring

Customer avatar URL.

CompanycompanyIdstringSelect a value from the drop down menu.
Emailemailstring

The email address of the customer. Email ticket replies and chat transcriptions will be sent to the customer at this address.

External IdexternalIdstring

Customer external ID.

Extra DataextraDatastring

Provides a free-form reference field for additional customer information.

Facebook URLfacebookURLstring

The Facebook URL address of the customer.

First NamefirstNamestring

The first name of the customer.

Job TitlejobTitlestring

Customer job title.

Last NamelastNamestring

The last name of the customer.

LinkedinURLlinkedinURLstring

The Linkedin URL address of the customer.

Mobilemobilestring

The customer mobile.

Notesnotesstring

Provides a free-form reference field for additional customer information.

Organizationorganizationstring

Organization is the name of the organization that the Customer is in. This feature has been deprecated in favor of companies.

PermissionpermissionstringSelect a value from the drop down menu:ownall
Phonephonestring

Customer phone.

Twitter HandletwitterHandlestring

The Twitter Handle of the customer.

Authentication

Teamwork Desk uses OAuth authentication. When you connect your Teamwork Desk account, Pipedream will open a popup window where you can sign into Teamwork Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Teamwork Desk API.

Pipedream requests the following authorization scopes when you connect your account:

About Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

More Ways to Use Teamwork Desk

Triggers

New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

 
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Actions

Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Reply To Ticket with the Teamwork Desk API

Reply to a specific ticket See the documentation

 
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Update Ticket with the Teamwork Desk API

Update a specific ticket See the documentation

 
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