← Teamwork Desk + Notion integrations

Append Block to Parent with Notion API on New Customer Created from Teamwork Desk API

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New Customer Created from the Teamwork Desk API
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Append Block to Parent with the Notion API
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Getting Started

This integration creates a workflow with a Teamwork Desk trigger and Notion action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Customer Created trigger
    1. Connect your Teamwork Desk account
    2. Select one or more Inboxes
  3. Configure the Append Block to Parent action
    1. Connect your Notion account
    2. Select a Parent Block ID
    3. Optional- Configure Block Objects
    4. Optional- Select one or more Block IDs
    5. Optional- Configure Markup Contents
    6. Optional- Configure Image URLs
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a new customer is created.
Version:0.0.1
Key:teamwork_desk-customer-created

Teamwork Desk Overview

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Trigger Code

import common from "../common/base.mjs";

export default {
  ...common,
  name: "New Customer Created",
  key: "teamwork_desk-customer-created",
  type: "source",
  description: "Emit new event when a new customer is created.",
  version: "0.0.1",
  methods: {
    ...common.methods,
    getWebhookEvents() {
      return [
        "customer.created",
      ];
    },
    getMetadata({
      customer: {
        id, createdAt,
      },
    }) {
      return {
        id: id,
        summary: `A new customer with id ${id} was successfully created!`,
        ts: createdAt,
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Teamwork DeskteamworkDeskappThis component uses the Teamwork Desk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Inboxesinboxesstring[]Select a value from the drop down menu.

Trigger Authentication

Teamwork Desk uses OAuth authentication. When you connect your Teamwork Desk account, Pipedream will open a popup window where you can sign into Teamwork Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Teamwork Desk API.

Pipedream requests the following authorization scopes when you connect your account:

About Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

Action

Description:Creates and appends blocks to the specified parent. [See the documentation](https://developers.notion.com/reference/patch-block-children)
Version:0.2.16
Key:notion-append-block

Notion Overview

Notion's API allows for the creation, reading, updating, and deleting of pages, databases, and their contents within Notion. Using Pipedream's platform, you can build workflows that connect Notion with various other services to automate tasks such as content management, task tracking, and data synchronization. With Pipedream's serverless execution, you can trigger these workflows on a schedule, or by external events from other services, without managing any infrastructure.

Action Code

import notion from "../../notion.app.mjs";
import base from "../common/base-page-builder.mjs";

export default {
  ...base,
  key: "notion-append-block",
  name: "Append Block to Parent",
  description: "Creates and appends blocks to the specified parent. [See the documentation](https://developers.notion.com/reference/patch-block-children)",
  version: "0.2.16",
  type: "action",
  props: {
    notion,
    pageId: {
      propDefinition: [
        notion,
        "pageId",
      ],
      label: "Parent Block ID",
      description: "The identifier for the parent block",
    },
    blockObjects: {
      type: "string[]",
      label: "Block Objects",
      description: "This prop accepts an array of block objects to be appended. Using a custom expression in this prop is recommended.",
      optional: true,
    },
    blockIds: {
      propDefinition: [
        notion,
        "pageId",
      ],
      type: "string[]",
      label: "Block IDs",
      description: "Contents of selected blocks will be appended",
      optional: true,
    },
    markupContents: {
      type: "string[]",
      label: "Markup Contents",
      description: "Content of new blocks to append. You must use Markdown syntax [See docs](https://www.notion.so/help/writing-and-editing-basics#markdown-&-shortcuts)",
      optional: true,
    },
    imageUrls: {
      type: "string[]",
      label: "Image URLs",
      description: "List of URLs to append as image blocks",
      optional: true,
    },
  },
  methods: {
    ...base.methods,
    chunkArray(array, chunkSize = 100) {
      const chunks = [];
      for (let i = 0; i < array.length; i += chunkSize) {
        chunks.push(array.slice(i, i + chunkSize));
      }
      return chunks;
    },
  },
  async run({ $ }) {
    const children = [];
    // add blocks from blockObjects
    if (this.blockObjects?.length > 0) {
      for (const obj of this.blockObjects) {
        const child = (typeof obj === "string")
          ? JSON.parse(obj)
          : obj;
        children.push(child);
      }
    }

    // add blocks from blockIds
    if (this.blockIds?.length > 0) {
      for (const id of this.blockIds) {
        const block = await this.notion.retrieveBlock(id);
        block.children = await this.notion.retrieveBlockChildren(block);
        const formattedChildren = await this.formatChildBlocks(block);
        children.push(...formattedChildren);
      }
    }

    // add blocks from markup
    if (this.markupContents?.length > 0) {
      for (const content of this.markupContents) {
        const block = this.createBlocks(content);
        children.push(...block);
      }
    }

    // add image blocks
    if (this.imageUrls?.length) {
      for (const url of this.imageUrls) {
        children.push({
          type: "image",
          image: {
            type: "external",
            external: {
              url,
            },
          },
        });
      }
    }

    if (children.length === 0) {
      $.export("$summary", "Nothing to append");
      return;
    }

    const results = [];
    const chunks = this.chunkArray(children);

    for (const chunk of chunks) {
      const { results: payload } = await this.notion.appendBlock(this.pageId, chunk);
      results.push(payload);
    }

    const totalAppended = results.reduce((sum, res) => sum + res.length, 0);

    $.export("$summary", `Appended ${totalAppended} block(s) successfully`);
    return results.flat();
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
NotionnotionappThis component uses the Notion app.
Parent Block IDpageIdstringSelect a value from the drop down menu.
Block ObjectsblockObjectsstring[]

This prop accepts an array of block objects to be appended. Using a custom expression in this prop is recommended.

Block IDsblockIdsstring[]Select a value from the drop down menu.
Markup ContentsmarkupContentsstring[]

Content of new blocks to append. You must use Markdown syntax See docs

Image URLsimageUrlsstring[]

List of URLs to append as image blocks

Action Authentication

Notion uses OAuth authentication. When you connect your Notion account, Pipedream will open a popup window where you can sign into Notion and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Notion API.

Pipedream requests the following authorization scopes when you connect your account:

About Notion

Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.

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