Add Products to Custom Collections with Shopify API on New Closed Conversation from Intercom API

Pipedream makes it easy to connect APIs for Shopify, Intercom and 2,400+ other apps remarkably fast.

Trigger workflow on

New Closed Conversation from the Intercom API

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Add Products to Custom Collections with the Shopify API

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Getting Started#

This integration creates a workflow with a Intercom trigger and Shopify action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Closed Conversation trigger
1. Connect your Intercom account
2. Configure Polling Interval
Configure the Add Products to Custom Collections action
1. Connect your Shopify account
2. Select one or more Product IDs
3. Select one or more Collection IDs
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Closed Conversation on Intercom

Description:Emit new event each time a conversation is closed.

Version:0.0.6

Key:intercom-conversation-closed

View on GitHub

Intercom Overview#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "intercom-conversation-closed",
  name: "New Closed Conversation",
  description: "Emit new event each time a conversation is closed.",
  version: "0.0.6",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    generateMeta({
      id: conversationId, last_close_at: lastClosedAt, source,
    }) {
      return {
        id: `${conversationId}${lastClosedAt}`,
        summary: source.body,
        ts: lastClosedAt,
      };
    },
  },
  async run() {
    let lastConversationClosedAt = this._getLastUpdate();
    const data = {
      query: {
        field: "statistics.last_close_at",
        operator: ">",
        value: lastConversationClosedAt,
      },
    };

    const results = await this.intercom.searchConversations(data);
    for (const conversation of results) {
      if (conversation.created_at > lastConversationClosedAt) {
        lastConversationClosedAt = conversation.statistics.last_close_at;
      }
      const meta = this.generateMeta(conversation);
      this.$emit(conversation, meta);
    }

    this._setLastUpdate(lastConversationClosedAt);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Intercom	`intercom`	`app`	This component uses the Intercom app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling Interval	`timer`	`$.interface.timer`	Pipedream will poll the API on this schedule

Trigger Authentication#

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account:

About Intercom#

Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.

Action#

Add Products to Custom Collections on Shopify

Description:Adds a product or products to a custom collection or collections. [See the docs](https://shopify.dev/docs/api/admin-rest/2023-01/resources/collect#post-collects)

Version:0.0.3

Key:shopify_developer_app-add-product-to-custom-collection

View on GitHub

Shopify Overview#

The Shopify Admin REST & GraphQL API unleashes a myriad of possibilities to automate and enhance online store operations. It provides programmatic access to Shopify functionalities, allowing users to manage products, customers, orders, and more. Leveraging the Shopify Admin API within Pipedream, developers can create custom workflows that automate repetitive tasks, sync data across platforms, and respond dynamically to events in Shopify.

This integration can be used as a custom app on your store, or for automating actions on behalf of merchants through your Shopify app.

Looking for integrating into the Shopify Partner API for your apps, themes or referrals? Check out our Shopify Partner API integration.

Action Code#

import shopify from "../../shopify_developer_app.app.mjs";
import common from "../../../shopify/actions/add-product-to-custom-collection/common.mjs";

export default {
  ...common,
  key: "shopify_developer_app-add-product-to-custom-collection",
  name: "Add Products to Custom Collections",
  description: "Adds a product or products to a custom collection or collections. [See the docs](https://shopify.dev/docs/api/admin-rest/2023-01/resources/collect#post-collects)",
  version: "0.0.3",
  type: "action",
  props: {
    shopify,
    productIds: {
      propDefinition: [
        shopify,
        "productId",
      ],
      type: "string[]",
      label: "Product IDs",
    },
    collectionIds: {
      propDefinition: [
        shopify,
        "collectionId",
      ],
      type: "string[]",
      label: "Collection IDs",
      description: "IDs of the collections that the product will be added to",
      optional: false,
    },
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Shopify	`shopify`	`app`	This component uses the Shopify app.
Product IDs	`productIds`	`string[]`	Select a value from the drop down menu.
Collection IDs	`collectionIds`	`string[]`	Select a value from the drop down menu.

Action Authentication#

Shopify uses API keys for authentication. When you connect your Shopify account, Pipedream securely stores the keys so you can easily authenticate to Shopify APIs in both code and no-code steps.

Get your Access Token

Create a custom app in Shopify to obtain your Admin API access token. See our detailed instructions here.

Enter your Admin API access token below, and save it in a secure location (we recommend using a password manager such as 1Password)

Add Products to Custom Collections with Shopify API on New Closed Conversation from Intercom API

Pipedream makes it easy to connect APIs for Shopify, Intercom and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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