Get Ticket Details with Freshdesk API on New Localization Activity Completed (Instant) from Transifex API

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Trigger workflow on

New Localization Activity Completed (Instant) from the Transifex API

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Get Ticket Details with the Freshdesk API

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Getting Started#

This integration creates a workflow with a Transifex trigger and Freshdesk action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Localization Activity Completed (Instant) trigger
1. Connect your Transifex account
2. Select a Organization ID
3. Select a Project ID
Configure the Get Ticket Details action
1. Connect your Freshdesk account
2. Select a Ticket ID
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Localization Activity Completed (Instant) on Transifex

Description:Emit new event when a resource language is completely translated, reviewed, or filled up by TM or MT.

Version:0.0.1

Key:transifex-new-localization-activity-completed-instant

View on GitHub

Transifex Overview#

Transifex is a powerful cloud-based platform designed to help teams manage multilingual content effectively. With the Transifex API, you can automate the syncing of translations, manage localization projects, and streamline communication between developers and translators. Integrating Transifex with Pipedream allows you to connect your localization workflow with other services like GitHub, Slack, or email providers, enhancing productivity and reducing manual work.

Trigger Code#

import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "transifex-new-localization-activity-completed-instant",
  name: "New Localization Activity Completed (Instant)",
  description: "Emit new event when a resource language is completely translated, reviewed, or filled up by TM or MT.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEventType() {
      return "all_events";
    },
    filterEvent(body) {
      if ([
        "translation_completed",
        "review_completed",
        "fillup_completed",
      ].includes(body.event)) return true;
    },
    getSummary(body) {
      return `New event from resource: ${body.resource}.`;
    },
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Transifex	`transifex`	`app`	This component uses the Transifex app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Organization ID	`organizationId`	`string`	Select a value from the drop down menu.
Project ID	`projectId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Transifex uses API keys for authentication. When you connect your Transifex account, Pipedream securely stores the keys so you can easily authenticate to Transifex APIs in both code and no-code steps.

About Transifex#

Grow revenue and take your business global with AI empowered translation and localization.

Action#

Get Ticket Details on Freshdesk

Description:Get details of a Ticket. [See the documentation](https://developers.freshdesk.com/api/#view_a_ticket)

Version:0.1.2

Key:freshdesk-get-ticket

View on GitHub

Freshdesk Overview#

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Action Code#

import freshdesk from "../../freshdesk.app.mjs";

export default {
  key: "freshdesk-get-ticket",
  name: "Get Ticket Details",
  description: "Get details of a Ticket. [See the documentation](https://developers.freshdesk.com/api/#view_a_ticket)",
  version: "0.1.2",
  type: "action",
  props: {
    freshdesk,
    ticketId: {
      propDefinition: [
        freshdesk,
        "ticketId",
      ],
    },
  },
  async run({ $ }) {
    const {
      freshdesk, ticketId,
    } = this;
    const response = await freshdesk.getTicket({
      $,
      ticketId,
    });
    response && $.export("$summary", "Successfully retrieved ticket");
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Freshdesk	`freshdesk`	`app`	This component uses the Freshdesk app.
Ticket ID	`ticketId`	`integer`	Select a value from the drop down menu.

Action Authentication#

Freshdesk uses API keys for authentication. When you connect your Freshdesk account, Pipedream securely stores the keys so you can easily authenticate to Freshdesk APIs in both code and no-code steps.