← OneDesk + Python integrations

Run Python Code with Python API on New Item Updated from OneDesk API

Pipedream makes it easy to connect APIs for Python, OneDesk and 2,000+ other apps remarkably fast.

Trigger workflow on
New Item Updated from the OneDesk API
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Run Python Code with the Python API
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Getting Started

This integration creates a workflow with a OneDesk trigger and Python action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Item Updated trigger
    1. Connect your OneDesk account
    2. Configure timer
  3. Configure the Run Python Code action
    1. Connect your Python account
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when an item is updated. [See the docs](https://www.onedesk.com/developers/#_get_item_updates)
Version:0.0.1
Key:onedesk-new-item-updated

OneDesk Overview

The OneDesk API allows developers to easily access
and integrate several of OneDesk's core services into their own applications.
With the OneDesk API, developers are able to customize and combine multiple
services to create completely unique and versatile applications that their
users can enjoy.

The OneDesk API provides developers access to:

  • Project Management: Create, edit and delete projects and tasks, and
    collaborate with team members
  • Knowledge Management: Create, edit and share documents and FAQs
  • Ideas and Feedback Management: Manage customer feedback and ideas
  • Resource Scheduling: Define resource profiles and calendars for project
    scheduling
  • Time Tracking: Track time and cost allocations to tasks

Using these and other core services from OneDesk, developers can create
powerful and engaging applications that cover a variety of use cases. Here are
some examples of applications you can build with the OneDesk API:

  • Corporate Project Planning App - A mobile and web-based application that
    allows teams to collaborate on planning and organizing projects
  • Knowledge Base App - A web-based application that lets teams store, share and
    update knowledge resources across multiple devices
  • Time Tracking App - A mobile and web-based application that provides detailed
    time tracking, resource scheduling and cost allocation capabilities
  • Customer Support App - A web-based application that uses knowledge management
    and feedback management capabilities to manage customer interactions and
    inquiries quickly and easily
  • Collaboration App - A mobile and web-based application that allows teams to
    easily collaborate with each other on multiple projects and tasks

Trigger Code

import common from "../common/common.mjs";

export default {
  ...common,
  key: "onedesk-new-item-updated",
  name: "New Item Updated",
  description: "Emit new event when an item is updated. [See the docs](https://www.onedesk.com/developers/#_get_item_updates)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getUpdates(applicationId) {
      const { data } = await this.onedesk.getItemUpdates({
        data: {
          applicationId,
          itemTypes: [
            "ProjectTask",
          ],
          operations: [
            "PROPERTY_UPDATE",
          ],
        },
      });
      return data;
    },
    generateMeta(item) {
      return {
        id: item.itemId,
        summary: item.itemName || `New Item ID ${item.itemId}`,
        ts: Date.parse(item.collectedTimestamp),
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
OneDeskonedeskappThis component uses the OneDesk app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

OneDesk uses OAuth authentication. When you connect your OneDesk account, Pipedream will open a popup window where you can sign into OneDesk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any OneDesk API.

Pipedream requests the following authorization scopes when you connect your account:

About OneDesk

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

Action

Description:Write Python and use any of the 350k+ PyPi packages available. Refer to the [Pipedream Python docs](https://pipedream.com/docs/code/python) to learn more.
Version:0.0.2
Key:python-run-python-code

Python Overview

Python API on Pipedream offers developers to build or automate a variety of
tasks from their web and cloud apps. With the Python API, users are able to
create comprehensive and flexible scripts, compose and manage environment
variables, and configure resources to perform a range of functions.

By using Pipedream, you can easily:

  • Create automated workflows that run on a specific schedule
  • Compose workflows across various apps and services
  • React to events in cloud services or form data
  • Automatically create content and notifications
  • Construct classifications and predictions
  • Analyze and react to sentiment, sentiment analysis and sentiment score
  • Connect backends to the frontend with serverless functions
  • Work with files and databases
  • Perform web requests and fetch data
  • Integrate third-party APIs into your apps
  • Orchestrate data processing tasks and pipelines
  • Create powerful application APIs with authentication and authorization
  • Design CI/CD pipelines and Continuous Delivery services
  • Connect databases like MongoDB and MySQL
  • Monitor connections and events
  • Generate alerts and notifications for corresponding events

Action Code

import python from "../../python.app.mjs";

export default {
  name: "Run Python Code",
  version: "0.0.2",
  key: "python-run-python-code",
  description: "Write Python and use any of the 350k+ PyPi packages available. Refer to the [Pipedream Python docs](https://pipedream.com/docs/code/python) to learn more.",
  props: {
    python,
  },
  type: "action",
  methods: {},
  async run({
    steps, $,
  }) {
    // Placeholder action for Python code app
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
PythonpythonappThis component uses the Python app.

Action Authentication

The Python API does not require authentication.

About Python

Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.

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