Integrate the Microsoft Outlook API with the Zendesk API

Setup the Microsoft Outlook API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Microsoft Outlook and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Microsoft Outlook with Zendesk#

Create Contact with Microsoft Outlook API on New Ticket (Instant) from Zendesk API

Zendesk + Microsoft Outlook

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Create Contact with Microsoft Outlook API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Microsoft Outlook

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Create Contact with Microsoft Outlook API on Ticket Closed (Instant) from Zendesk API

Zendesk + Microsoft Outlook

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Create Contact with Microsoft Outlook API on Ticket Pended (Instant) from Zendesk API

Zendesk + Microsoft Outlook

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Create Contact with Microsoft Outlook API on Ticket Solved (Instant) from Zendesk API

Zendesk + Microsoft Outlook

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Popular Microsoft Outlook and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Contact Event (Instant) from the Microsoft Outlook API

Emit new event when a new Contact is created

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Email Event (Instant) from the Microsoft Outlook API

Emit new event when an email received

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Popular Microsoft Outlook and Zendesk Actions#

Create Contact with the Microsoft Outlook API

Add a contact to the root Contacts folder, See the docs

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Draft Email with the Microsoft Outlook API

Create a draft email, See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Find Contacts with the Microsoft Outlook API

Finds contacts with given search string

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Overview of Microsoft Outlook#

The Microsoft Outlook API on Pipedream allows you to automate email-related tasks, manage calendars, and handle contacts effortlessly. With the API, you can trigger workflows on new emails, send emails programmatically, and synchronize calendars across platforms, among other functions. Pipedream's serverless platform facilitates the connection between Outlook and a myriad of other apps for efficient automation workflows.

Connect Microsoft Outlook#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_outlook: {
      type: "app",
      app: "microsoft_outlook",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_outlook.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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