Integrate the Google Sheets API with the Zendesk API

Setup the Google Sheets API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Google Sheets and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Google Sheets with Zendesk#

Add Single Row with Google Sheets API on New Ticket (Instant) from Zendesk API

Zendesk + Google Sheets

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Add Single Row with Google Sheets API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Google Sheets

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Add Single Row with Google Sheets API on Ticket Closed (Instant) from Zendesk API

Zendesk + Google Sheets

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Add Single Row with Google Sheets API on Ticket Pended (Instant) from Zendesk API

Zendesk + Google Sheets

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Add Single Row with Google Sheets API on Ticket Solved (Instant) from Zendesk API

Zendesk + Google Sheets

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Popular Google Sheets and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Google Sheets and Zendesk Actions#

Add Single Row with the Google Sheets API

Add a single row of data to Google Sheets. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Multiple Rows with the Google Sheets API

Add multiple rows of data to a Google Sheet. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Values in Range with the Google Sheets API

Get all values or values from a range of cells using A1 notation. See the documentation

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Overview of Google Sheets#

The Google Sheets API allows for the creation, reading, updating, and deletion of data within Google Sheets, enabling a robust platform for spreadsheet management and data manipulation. Through Pipedream, you can craft serverless workflows that respond to various triggers, such as webhook events, emails, or scheduled times, to interact with Google Sheets. This synergy can automate reporting, synchronize data across applications, manage inventory, track leads in a CRM, or even conduct survey analysis by updating and retrieving sheet data on the fly.

Connect Google Sheets#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_sheets: {
      type: "app",
      app: "google_sheets",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_sheets.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Using Event Sources and Workflows: Analyze Twitter Sentiment in Real-Time and Save to Google Sheets

Learn how you can use Pipedream event sources and serverless workflows to listen for new Twitter mentions, analyze the sentiment of each Tweet using the npm sentiment package (https://www.npmjs.com/package/sentiment), and then save that data to Google Sheets in real-time.

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Community Posts#

Building a Google Sheets Twitter Bot with Pipedream

This is something that's been kicking around my head for a week or so and today I thought I'd try it. It ended up taking about 20 minutes total and 10 lines of code, of which 5 are a function I copied and pasted. While what I built is kind of trivial, I'm blown away by how much was done by built-in functions with Pipedream and how little work I had to do myself. In fact, most of my time was spent in setting stuff up outside of Pipedream itself. Alright, so what did I build?

Building a Twitter Scheduling System with Pipedream and Google Sheets

A few months ago, I blogged about how I used Pipedream and Google Sheets to create a Twitter bot. The idea was simple - read a sheet - select a random row - and use that as the source of a new Tweet. I was thinking about this recently and how useful Google Sheets can be as a "light weight CMS" and figured out another interesting use case - Twitter scheduling.

Logging user credit changes using Google Sheets and Pipedream

One of the nice features SuperSaaS is a credit system which allows end-users to buy credit once and then easily pay for appointments without needing to go through the checkout each time. There are multiple things that can affect a credit balance. Credit purchases and new appointment, obviously, but also refunds due to canceled appointments, and manual credit adjustments by a superuser. This post is a step-by-step tutorial for setting up the logging of user credit information to a Google Sheet using Pipedream, a powerful API integration service.

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