View as Markdown
Zendesk icon

Zendesk ACTION

Get Article

Retrieves an article by its ID. See the documentation.
  • Action
  • Read only
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Zendesk account once, then configure and run Get Article from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "zendesk-get-article",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    zendesk: { authProvisionId: "apn_xxxxxxx" },
    locale: "Locale",
    articleId: "Article ID",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Get Article inputs
Property Type Description
locale Locale string
The locale of the article
Optional Dynamic
articleId Article ID string
The ID of the article. You can use the List Articles action to get the ID of the article.
Required Dynamic

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
zendesk-get-article
Version
0.0.10
App
Zendesk
Authentication
OAuth
Read-only
Yes
Destructive
No
Open world
Yes