Delete Row(s) with PostgreSQL API on New Conversations from Intercom API

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New Conversations from the Intercom API

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Delete Row(s) with the PostgreSQL API

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Getting Started#

This integration creates a workflow with a Intercom trigger and PostgreSQL action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Conversations trigger
1. Connect your Intercom account
2. Configure Polling Interval
Configure the Delete Row(s) action
1. Connect your PostgreSQL account
2. Select a Schema
3. Select a Table
4. Select a Lookup Column
5. Select a Lookup Value
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Conversations on Intercom

Description:Emit new event each time a new conversation is added.

Version:0.0.6

Key:intercom-new-conversation

View on GitHub

Intercom Overview#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "intercom-new-conversation",
  name: "New Conversations",
  description: "Emit new event each time a new conversation is added.",
  version: "0.0.6",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    generateMeta({
      id, source, created_at: createdAt,
    }) {
      return {
        id,
        summary: source.body,
        ts: createdAt,
      };
    },
  },
  async run() {
    let lastConversationCreatedAt = this._getLastUpdate();
    const data = {
      query: {
        field: "created_at",
        operator: ">",
        value: lastConversationCreatedAt,
      },
    };

    const results = await this.intercom.searchConversations(data);
    for (const conversation of results) {
      if (conversation.created_at > lastConversationCreatedAt)
        lastConversationCreatedAt = conversation.created_at;
      const meta = this.generateMeta(conversation);
      this.$emit(conversation, meta);
    }

    this._setLastUpdate(lastConversationCreatedAt);
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Intercom	`intercom`	`app`	This component uses the Intercom app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Polling Interval	`timer`	`$.interface.timer`	Pipedream will poll the API on this schedule

Trigger Authentication#

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account:

About Intercom#

Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.

Action#

Delete Row(s) on PostgreSQL

Description:Deletes a row or rows from a table. [See the documentation](https://node-postgres.com/features/queries)

Version:2.0.6

Key:postgresql-delete-rows

View on GitHub

PostgreSQL Overview#

On Pipedream, you can leverage the PostgreSQL app to create workflows that automate database operations, synchronize data across platforms, and react to database events in real-time. Think handling new row entries, updating records from webhooks, or even compiling reports on a set schedule. Pipedream's serverless platform provides a powerful way to connect PostgreSQL with a variety of apps, enabling you to create tailored automation that fits your specific needs.

Action Code#

import postgresql from "../../postgresql.app.mjs";

export default {
  name: "Delete Row(s)",
  key: "postgresql-delete-rows",
  description: "Deletes a row or rows from a table. [See the documentation](https://node-postgres.com/features/queries)",
  version: "2.0.6",
  type: "action",
  props: {
    postgresql,
    schema: {
      propDefinition: [
        postgresql,
        "schema",
      ],
    },
    table: {
      propDefinition: [
        postgresql,
        "table",
        (c) => ({
          schema: c.schema,
        }),
      ],
    },
    column: {
      propDefinition: [
        postgresql,
        "column",
        (c) => ({
          table: c.table,
          schema: c.schema,
        }),
      ],
      label: "Lookup Column",
      description: "Find row(s) by searching for a value in this column",
    },
    value: {
      propDefinition: [
        postgresql,
        "value",
        (c) => ({
          table: c.table,
          column: c.column,
          schema: c.schema,
        }),
      ],
    },
  },
  async run({ $ }) {
    const {
      table,
      schema,
      column,
      value,
    } = this;

    try {
      const rows = await this.postgresql.deleteRows(
        schema,
        table,
        column,
        value,
      );
      $.export("$summary", `Deleted ${rows.length} rows from ${table}`);
      return rows;
    } catch (error) {
      let errorMsg = "Row not deleted due to an error. ";
      errorMsg += `${error}`.includes("SSL verification failed")
        ? "This could be because SSL verification failed. To resolve this, reconnect your account and set SSL Verification Mode: Skip Verification, and try again."
        : `${error}`;
      throw new Error(errorMsg);
    }
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
PostgreSQL	`postgresql`	`app`	This component uses the PostgreSQL app.
Schema	`schema`	`string`	Select a value from the drop down menu.
Table	`table`	`string`	Select a value from the drop down menu.
Lookup Column	`column`	`string`	Select a value from the drop down menu.
Lookup Value	`value`	`string`	Select a value from the drop down menu.

Action Authentication#

PostgreSQL uses API keys for authentication. When you connect your PostgreSQL account, Pipedream securely stores the keys so you can easily authenticate to PostgreSQL APIs in both code and no-code steps.

Connecting to Restricted Databases

Either enable the shared static IP for this account below, or configure a VPC to deploy any workflow in your workspace to a private network with a dedicated static IP. Learn more in our docs.

SSL Setup

Configure SSL on your PostgreSQL database by providing the CA (Certificate Authority), and choosing between Full Verification, Verify Certificate Authority (CA), or Skip Verification. Skipping verification is not recommended as this has serious security implications.