What do you want to automate

with Intercom and Freshchat?

Prompt, edit and deploy AI agents that connect to Intercom, Freshchat and 2,500+ other apps in seconds.

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Fetch Conversation Details with Freshchat API on New Companies from Intercom API
Intercom + Freshchat
 
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Fetch Conversation Details with Freshchat API on New Reply From Admin from Intercom API
Intercom + Freshchat
 
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List Agents with Freshchat API on New Companies from Intercom API
Intercom + Freshchat
 
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List Agents with Freshchat API on New Reply From Admin from Intercom API
Intercom + Freshchat
 
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List Channels with Freshchat API on New Companies from Intercom API
Intercom + Freshchat
 
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New Companies from the Intercom API

Emit new event each time a new company is added.

 
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New Reply From Admin from the Intercom API

Emit new event each time an admin replies to a conversation.

 
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New Conversations from the Intercom API

Emit new event each time a new conversation is added.

 
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New Reply From User from the Intercom API

Emit new event each time a user replies to a conversation.

 
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New Conversation Started from the Freshchat API

Emit new event when a new conversation is started for a user. See the documentation

 
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Fetch Conversation Details with the Freshchat API

Fetches details for a specific conversation. See the documentation

 
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List Agents with the Freshchat API

Lists all agents in Freshchat. See the documentation

 
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List Channels with the Freshchat API

Lists all channels in Freshchat. See the documentation

 
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Send Message in Chat with the Freshchat API

Sends a message in a specific conversation. See the documentation

 
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Add Tag To Contact with the Intercom API

Adds a specific tag to a contact in Intercom. See the documentation

 
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Integrate the Intercom API with the Freshchat API
Setup the Intercom API trigger to run a workflow which integrates with the Freshchat API. Pipedream's integration platform allows you to integrate Intercom and Freshchat remarkably fast. Free for developers.

Overview of Intercom

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Connect Intercom

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    intercom: {
      type: "app",
      app: "intercom",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.intercom.io/me`,
      headers: {
        Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Connect Freshchat

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshchat: {
      type: "app",
      app: "freshchat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshchat.$auth.chat_url}/accounts/configuration`,
      headers: {
        Authorization: `Bearer ${this.freshchat.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo