MULTI-APP TOOLKIT
Build with HubSpot + Intercom
- Multi-app
- One MCP session
- 121 actions
- 43 triggers
- Managed auth
MCP
One MCP session, both toolsets
One session gives your product or agent every HubSpot and Intercom tool at once — connect once, list tools, and call them like any single-app session.
// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
new URL("https://remote.mcp.pipedream.net/v3"),
{
requestInit: {
headers: {
Authorization: `Bearer ${accessToken}`,
"x-pd-project-id": "{project_id}",
"x-pd-environment": "production",
"x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
"x-pd-app-slug": "hubspot,intercom",
},
},
},
)
const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)
const { tools } = await mcp.listTools()
// One list, both toolsets: HubSpot and Intercom tools arrive
// together, each keyed by its own app's slug.
// e.g. run Add Comment:
const result = await mcp.callTool({
name: "hubspot-add-comment",
arguments: {
inboxId: "Inbox ID",
channelId: "Channel ID",
},
})import { PipedreamClient } from "@pipedream/sdk"
const pd = new PipedreamClient({
projectId: process.env.PIPEDREAM_PROJECT_ID!,
clientId: process.env.PIPEDREAM_CLIENT_ID!,
clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
projectEnvironment: "production",
})
const externalUserId = "{external_user_id}" // any stable ID for this user in your system
const [hubspotTools, intercomTools] =
await Promise.all([
pd.components.list({ app: "hubspot" }),
pd.components.list({ app: "intercom" }),
])
// One external user owns both connected accounts, so either app's tools
// run on their behalf with the same externalUserId.curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=hubspot" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
curl "https://api.pipedream.com/v1/connect/{project_id}/components?app=intercom" \
-H "X-PD-Environment: production" \
-H "Authorization: Bearer {access_token}"
# Connect both accounts to the same external_user_id, then
# configure and invoke either app's tools on that user's behalf.ARCHITECTURE
One user, two connected accounts
Your user connects each account once, under whatever ID they already have in your product. The two stay independent — either can be revoked on its own — and your code reaches both through that one user.
Your product
external_user_id
{external_user_id}Pipedream Connect
Managed identity
Auth · tools · routing
HubSpot
Connected account
Intercom
Connected account
TOOLS
HubSpot tools
The HubSpot tools this pairing puts in reach, each one running on your user's own connected account.
Actions top 8 of 108
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Add Comment
actionAdds a comment to a thread. See the documentationWritev0.0.8 -
Add Contact to List
actionAdds a contact to a specific static list. See the documentationWritev0.1.4 -
Add Note to Contact
actionMCP and AI agents: Prefer this action when the user wants to leave a note on a HubSpot contact using a contact ID and note text. Exposes onlyhubspot,contactId, andnoteBody(no engagement-type step, noreloadProps, no dynamic HubSpot schema fields). Do not use Create Engagement for this workflow. For every writable note property or non-contact associations, use Create Note instead. See the documentationWritev0.0.6 -
Archive Thread
actionArchives a thread (soft delete). The thread is hidden from active views but can be restored via the HubSpot UI or by listing archived threads. See the documentationWritev0.0.5 -
Batch Create Companies
actionCreate a batch of companies in Hubspot. See the documentationWritev0.0.18 -
Batch Create or Update Contact
actionCreate or update a batch of contacts by its ID or email. See the documentationWritev0.0.32 -
Batch Update Companies
actionUpdate a batch of companies in Hubspot. See the documentationWritev0.0.18 -
Batch Upsert Companies
actionUpsert a batch of companies in Hubspot. See the documentationWritev0.0.17
Triggers top 4 of 27
-
Deleted Blog Posts
triggerEmit new event for each deleted blog post.v0.0.45 -
New Company Property Change
triggerEmit new event when a specified property is provided or updated on a company. See the documentationv0.0.38 -
New Contact Added to List
triggerEmit new event when a contact is added to a HubSpot list. See the documentationv0.0.17 -
New Contact Property Change
triggerEmit new event when a specified property is provided or updated on a contact. See the documentationv0.0.41
TOOLS
Intercom tools
The Intercom tools this pairing puts in reach, each one running on your user's own connected account.
Actions top 8 of 13
-
Add Tag To Contact
actionAdds a specific tag to a contact in Intercom. Use Search Contacts to find the contact's ID and List Tag ID Options to find valid tag IDs before calling this action. Example: set Contact ID to63a07ddf05a32042dffac965and Tag ID to7522907to tag that contact. Returns the updated tag object on success. See the documentation.Writev0.0.5 -
Create Note
actionCreates a note on a contact's record in Intercom. The note is automatically attributed to the currently authenticated admin — no Admin ID prop is required. Use Search Contacts to find the contact's ID before calling this action. Example: set User to63a07ddf05a32042dffac965and Body toFollowed up via email on 2024-01-15to log a note on that contact. Returns the new note object includingid,body, andauthor. See the documentationWritev0.0.9 -
List Admin ID Options
actionRetrieves all admins in your Intercom workspace and returns their IDs and names. Call this action before any action that requires an Admin ID — such as Manage A Conversation, Reply To Conversation, or Send Message To Contact — to discover valid values. Example: returns[{ label: "Jane Doe", value: "25" }, ...]. See the documentation.Read-onlyv0.0.3 -
List Assignee ID Options
actionRetrieves all teams in your Intercom workspace and returns their IDs and names. Call this action before Manage A Conversation to discover valid team IDs for conversation assignment. Example: returns[{ label: "Support", value: "334" }, ...]. Use0to represent Unassigned. See the documentation.Read-onlyv0.0.3 -
List Conversations
actionLists conversations in your Intercom workspace, most recently updated first (GET /conversations). Use this to discover a conversation's ID before calling Reply To Conversation, Manage A Conversation, or Retrieve Conversation — there is no other way to look one up. Returns a bounded page of conversations, each includingid,state,created_at, and the latest message part. Ifpages.next.starting_afteris present in the response, call this action again with that cursor in Starting After to retrieve the next page. Pass Fields (e.g.["id", "state", "created_at"]) to limit each returned conversation to only those keys. Example: leave all props empty to fetch the 20 most recently updated conversations. See the documentation.Read-onlyv0.0.2 -
List Tag ID Options
actionRetrieves all tags in your Intercom workspace and returns their IDs and names. Call this action before Add Tag To Contact to discover valid tag IDs. Example: returns[{ label: "VIP", value: "7522907" }, ...]. See the documentation.Read-onlyv0.0.3 -
Manage A Conversation
actionClose, snooze, open, or assign a conversation by its ID. Which of the optional props apply depends on Message Type:closeuses Body,snoozeduses Snoozed Until,assignmentuses Type together with Assignee ID or Team Assignee ID, andopenuses none of them. Example: set Conversation ID to192783634529321, Message Type toclose, and Body toIssue resolvedto close that conversation with a closing comment. See the documentation.Writev0.1.2 -
Reply To Conversation
actionReply to an existing Intercom conversation as an admin or on behalf of a contact (POST /conversations/{conversation_id}/reply). Use List Admin ID Options to find a valid Admin ID, and Search Contacts to find a contact's Intercom user ID, email, or external user ID. Example: set Conversation ID to192783634529321, Reply Type toadmin, Message Type tocomment, Body toThanks for reaching out!, and Admin ID to25to post that comment as an admin reply. See the documentation.Writev0.1.1
Triggers top 4 of 16
-
New Companies
triggerEmit new event each time a new company is added.v0.0.9 -
New Reply From Admin
triggerEmit new event each time an admin replies to a conversation.v0.0.9 -
New Conversations
triggerEmit new event each time a new conversation is added.v0.0.9 -
New Reply From User
triggerEmit new event each time a user replies to a conversation.v0.0.9
MULTI-APP
Works with more apps
The combinations customers connect alongside these two — nothing here is limited to a pair.
REFERENCE
Toolkit details
- x-pd-app-slug
- hubspot,intercom
- Primary app
- HubSpot (hubspot)
- Second app
- Intercom (intercom)
- Authentication
- OAuth + OAuth
- Available actions
- 121
- Available triggers
- 43