Receive Custom Messages with Front API on New Submission (Instant) from Jotform API

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New Submission (Instant) from the Jotform API

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Receive Custom Messages with the Front API

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Getting Started#

This integration creates a workflow with a Jotform trigger and Front action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Submission (Instant) trigger
1. Connect your Jotform account
2. Optional- Select a Team
3. Select a Form
Configure the Receive Custom Messages action
1. Connect your Front account
2. Select a Channel ID
3. Configure Handle
4. Optional- Select a Contact ID
5. Optional- Configure Sender Name
6. Optional- Configure Subject
7. Optional- Select a Body Format
8. Configure Body
9. Optional- Select a Thread Ref
10. Optional- Configure Headers
11. Optional- Configure Attachments
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Submission (Instant) on Jotform

Description:Emit new event when a form is submitted

Version:0.1.5

Key:jotform-new-submission

View on GitHub

Jotform Overview#

Jotform’s API is a powerhouse for automating form and survey data management. With Pipedream, harness this API to trigger workflows from new form submissions, manipulate and analyze your form data, and sync it across various platforms. Think streamlined data entry to CRMs, instant notifications for new leads or feedback, and timely data backups to cloud storage.

Trigger Code#

import jotform from "../../jotform.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "jotform-new-submission",
  name: "New Submission (Instant)",
  description: "Emit new event when a form is submitted",
  version: "0.1.5",
  type: "source",
  dedupe: "unique",
  props: {
    jotform,
    http: "$.interface.http",
    teamId: {
      propDefinition: [
        jotform,
        "teamId",
      ],
    },
    formId: {
      propDefinition: [
        jotform,
        "formId",
        (c) => ({
          teamId: c.teamId,
          excludeDeleted: true,
        }),
      ],
    },
  },
  hooks: {
    async deploy() {
      const { content: form } = await this.jotform.getForm(this.formId, this.teamId);
      const { content: submissions } = await this.jotform.getFormSubmissions({
        formId: this.formId,
        teamId: this.teamId,
        params: {
          limit: 25,
          orderby: "created_at",
        },
      });
      for (let submission of submissions.reverse()) {
        const meta = {
          id: submission.id,
          summary: form.title,
          ts: Date.now(),
        };
        this.$emit(submission, meta);
      }
    },
    async activate() {
      return (await this.jotform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        teamId: this.teamId,
      }));
    },
    async deactivate() {
      return (await this.jotform.deleteHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
        teamId: this.teamId,
      }));
    },
  },
  async run(event) {
    const { body } = event;
    let { content: submission } = await this.jotform.getFormSubmission({
      submissionId: body.submissionID,
      teamId: this.teamId,
    });

    // insert answers from the webhook event
    const rawRequest = JSON.parse(body.rawRequest);
    for (const key of Object.keys(rawRequest)) {
      const regex = /^q(\d+)_/;
      const match = key.match(regex);
      if (match && match[1]) {
        submission.answers[match[1]].answer = rawRequest[key];
      }
    }

    this.$emit(submission, {
      summary: body.formTitle || JSON.stringify(body),
      id: body.submissionID,
      ts: Date.now(),
    });
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Jotform	`jotform`	`app`	This component uses the Jotform app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Team	`teamId`	`string`	Select a value from the drop down menu.
Form	`formId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Jotform uses API keys for authentication. When you connect your Jotform account, Pipedream securely stores the keys so you can easily authenticate to Jotform APIs in both code and no-code steps.

About Jotform#

Jotform enables you to create online forms, collect responses directly in your email, and create fillable PDF forms.

Action#

Receive Custom Messages on Front

Description:Receive a custom message in Front. [See the docs here](https://dev.frontapp.com/reference/post_channels-channel-id-incoming-messages).

Version:0.0.3

Key:frontapp-receive-custom-messages

View on GitHub

Front Overview#

The Front API empowers you to automate the handling of your team's email inbox, collaborate on conversations, and streamline communication workflows. By harnessing this API on Pipedream, you can craft custom integrations that trigger actions in Front in response to events, synchronize data across platforms, and augment your team's productivity with automated tasks. This can include creating or updating conversations and contacts, managing tags, or firing off custom automation rules within Front.

Action Code#

import utils from "../../common/utils.mjs";
import frontApp from "../../frontapp.app.mjs";

export default {
  key: "frontapp-receive-custom-messages",
  name: "Receive Custom Messages",
  description: "Receive a custom message in Front. [See the docs here](https://dev.frontapp.com/reference/post_channels-channel-id-incoming-messages).",
  version: "0.0.3",
  type: "action",
  props: {
    frontApp,
    channelId: {
      propDefinition: [
        frontApp,
        "channelId",
        () => ({
          filter: (channel) => [
            "custom",
          ].includes(channel.type),
        }),
      ],
    },
    handle: {
      type: "string",
      label: "Handle",
      description: "Handle of the sender. It can be any string used to uniquely identify the sender",
    },
    contactId: {
      propDefinition: [
        frontApp,
        "contactId",
      ],
      optional: true,
    },
    senderName: {
      type: "string",
      label: "Sender Name",
      description: "Name of the sender",
      optional: true,
    },
    subject: {
      type: "string",
      label: "Subject",
      description: "Subject of the message",
      optional: true,
    },
    bodyFormat: {
      propDefinition: [
        frontApp,
        "bodyFormat",
      ],
      optional: true,
    },
    body: {
      type: "string",
      label: "Body",
      description: "Body of the message",
    },
    threadRef: {
      propDefinition: [
        frontApp,
        "threadRef",
      ],
    },
    headers: {
      type: "object",
      label: "Headers",
      description: "Custom object where any internal information can be stored",
      optional: true,
    },
    attachments: {
      propDefinition: [
        frontApp,
        "attachments",
      ],
    },
  },
  async run({ $ }) {
    const {
      channelId,
      handle,
      contactId,
      senderName,
      subject,
      body,
      bodyFormat,
      threadRef,
      headers,
    } = this;

    const attachments = utils.parse(this.attachments);

    const hasAttachments = attachments?.length > 0;

    const sender = utils.emptyObjectToUndefined({
      contact_id: contactId,
      name: senderName,
      handle,
    });

    const metadata = utils.emptyObjectToUndefined({
      thread_ref: threadRef,
      headers,
    });

    const data = utils.reduceProperties({
      initialProps: {
        body,
        sender,
      },
      additionalProps: {
        body_format: bodyFormat,
        metadata,
        attachments: [
          attachments,
          hasAttachments,
        ],
        subject,
      },
    });

    const args = utils.reduceProperties({
      initialProps: {
        channelId,
        data,
      },
      additionalProps: {
        headers: [
          {
            "Content-Type": "multipart/form-data",
          },
          hasAttachments,
        ],
      },
    });

    const response = await this.frontApp.receiveCustomMessages(args);

    $.export("$summary", `Successfully received message with ID ${response.message_uid}`);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Front	`frontApp`	`app`	This component uses the Front app.
Channel ID	`channelId`	`string`	Select a value from the drop down menu.
Handle	`handle`	`string`	Handle of the sender. It can be any string used to uniquely identify the sender
Contact ID	`contactId`	`string`	Select a value from the drop down menu.
Sender Name	`senderName`	`string`	Name of the sender
Subject	`subject`	`string`	Subject of the message
Body Format	`bodyFormat`	`string`	Select a value from the drop down menu:`htmlmarkdown`
Body	`body`	`string`	Body of the message
Thread Ref	`threadRef`	`string`	Select a value from the drop down menu.
Headers	`headers`	`object`	Custom object where any internal information can be stored
Attachments	`attachments`	`string[]`	File paths of files previously downloaded in Pipedream E.g. (`/tmp/my-image.jpg`). Download a file to the `/tmp` directory

Action Authentication#

Front uses OAuth authentication. When you connect your Front account, Pipedream will open a popup window where you can sign into Front and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Front API.

Pipedream requests the following authorization scopes when you connect your account:

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Popular Triggers#

New Submission (Instant) from the Jotform API

Emit new event when a form is submitted

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New Conversation State Change from the Front API

Emit new event when a conversation reaches a specific state. See the docs

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New Conversation Tag from the Front API

Emit new event when a conversation is tagged with a specific tag or any tag. See the documentation

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Popular Actions#

Get Form Submissions with the Jotform API

Gets a list of form responses See the docs here

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Get Monthly User Usage with the Jotform API

Gets number of form submissions received this month. Also, get number of SSL form submissions, payment form submissions and upload space used by user See the docs here

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Get User Submissions with the Jotform API

Gets a list of all submissions for all forms on the account See the docs here

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Import Message with the Front API

Appends a new message into an inbox. See the docs here.

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Receive Custom Messages with the Front API

Receive a custom message in Front. See the docs here.

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