← Trengo + Zoom integrations

Create User with Zoom API on New Inbound Message Event from Trengo API

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Trigger workflow on
New Inbound Message Event from the Trengo API
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Create User with the Zoom API
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Getting Started

This integration creates a workflow with a Trengo trigger and Zoom action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Inbound Message Event trigger
    1. Connect your Trengo account
  3. Configure the Create User action
    1. Connect your Zoom account
    2. Select a action
    3. Configure user_info
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new events when an inbound message received. [See the docs here](https://developers.trengo.com/docs/webhooks)
Version:0.0.1
Key:trengo-new-inbound-message

Trengo Overview

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Trigger Code

import common from "../common/common.mjs";

export default {
  key: "trengo-new-inbound-message",
  name: "New Inbound Message Event",
  description: "Emit new events when an inbound message received. [See the docs here](https://developers.trengo.com/docs/webhooks)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  ...common,
  methods: {
    ...common.methods,
    getMeta(event) {
      return {
        id: event?.body?.message_id ?
          parseInt(event?.body?.message_id) :
          Date.now(),
        ts: Date.now(),
        summary: `New inbound message event: ${event?.body?.message}`,
      };
    },
    getEvent() {
      return  "INBOUND";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.

Trigger Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

Action

Description:Creates a new user in your account.
Version:0.2.1
Key:zoom-create-user

Action Code

// legacy_hash_id: a_poikQ1
import { axios } from "@pipedream/platform";

export default {
  key: "zoom-create-user",
  name: "Create User",
  description: "Creates a new user in your account.",
  version: "0.2.1",
  type: "action",
  props: {
    zoom: {
      type: "app",
      app: "zoom",
    },
    action: {
      type: "string",
      description: "Specify how to create the new user: <br>`create` - User will get an email sent from Zoom. There is a confirmation link in this email. The user will then need to use the link to activate their Zoom account. The user can then set or change their password.<br>`autoCreate` - This action is provided for the enterprise customer who has a managed domain. This feature is disabled by default because of the security risk involved in creating a user who does not belong to your domain.<br>`custCreate` - Users created via this option do not have passwords and will not have the ability to log into the Zoom Web Portal or the Zoom Client. To use this option, you must contact the ISV Platform Sales team at isv@zoom.us.<br>`ssoCreate` - This action is provided for the enabled “Pre-provisioning SSO User” option. A user created in this way has no password. If not a basic user, a personal vanity URL using the user name (no domain) of the provisioning email will be generated. If the user name or PMI is invalid or occupied, it will use a random number or random personal vanity URL.",
      options: [
        "create",
        "autoCreate",
        "custCreate",
        "ssoCreate",
      ],
    },
    user_info: {
      type: "object",
      description: "Object with the user information. It has the following properties:\nemail: User email address\ntype: User type:<br>`1` - Basic.<br>`2` - Licensed.<br>`3` - On-prem.\nfirst_name: User's first name: cannot contain more than 5 Chinese words.\nlast_name: User's last name: cannot contain more than 5 Chinese words.\npassword: User password. Only used for the \\\"autoCreate\\\" function. The password has to have a minimum of 8 characters and maximum of 32 characters. It must have at least one letter (a, b, c..), at least one number (1, 2, 3...) and include both uppercase and lowercase letters. It should not contain only one identical character repeatedly ('11111111' or 'aaaaaaaa') and it cannot contain consecutive characters ('12345678' or 'abcdefgh').",
    },
  },
  async run({ $ }) {
  //See the API docs here: https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate
    const config = {
      method: "post",
      url: "https://api.zoom.us/v2/users",
      data: {
        action: this.action,
        user_info: typeof this.user_info == "undefined"
          ? this.user_info
          : JSON.parse(this.user_info),
      },
      headers: {
        "Authorization": `Bearer ${this.zoom.$auth.oauth_access_token}`,
        "Content-Type": "application/json",
      },
    };
    return await axios($, config);
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
ZoomzoomappThis component uses the Zoom app.
actionactionstringSelect a value from the drop down menu:createautoCreatecustCreatessoCreate
user_infouser_infoobject

Object with the user information. It has the following properties:
email: User email address
type: User type:
1 - Basic.
2 - Licensed.
3 - On-prem.
first_name: User's first name: cannot contain more than 5 Chinese words.
last_name: User's last name: cannot contain more than 5 Chinese words.
password: User password. Only used for the "autoCreate" function. The password has to have a minimum of 8 characters and maximum of 32 characters. It must have at least one letter (a, b, c..), at least one number (1, 2, 3...) and include both uppercase and lowercase letters. It should not contain only one identical character repeatedly ('11111111' or 'aaaaaaaa') and it cannot contain consecutive characters ('12345678' or 'abcdefgh').

Action Authentication

Zoom uses OAuth authentication. When you connect your Zoom account, Pipedream will open a popup window where you can sign into Zoom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoom API.

Pipedream requests the following authorization scopes when you connect your account:

About Zoom

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.

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