← Zoom + Trengo integrations

Create Contact with Trengo API on Custom Events from Zoom API

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Custom Events from the Zoom API
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Create Contact with the Trengo API
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Getting Started

This integration creates a workflow with a Zoom trigger and Trengo action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the Custom Events trigger
    1. Connect your Zoom account
    2. Select one or more Zoom Events
    3. Configure zoomApphook
  3. Configure the Create Contact action
    1. Connect your Trengo account
    2. Select a Channel ID
    3. Configure Identifier
    4. Configure Name
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Listen for any events tied to your Zoom user or resources you own
Version:0.0.4
Key:zoom-custom-events

Trigger Code

import zoom from "../../zoom.app.mjs";

export default {
  key: "zoom-custom-events",
  name: "Custom Events",
  description:
    "Listen for any events tied to your Zoom user or resources you own",
  version: "0.0.4",
  props: {
    zoom,
    eventNameOptions: {
      label: "Zoom Events",
      type: "string[]",
      async options() {
        return [
          "meeting.alert",
          "meeting.created.by_me",
          "meeting.created.for_me",
          "meeting.updated",
          "meeting.deleted.by_me",
          "meeting.deleted.for_me",
          "meeting.started",
          "meeting.ended",
          "meeting.registration_created",
          "meeting.registration_approved",
          "meeting.registration_cancelled",
          "meeting.registration_denied",
          "meeting.sharing_started.host",
          "meeting.sharing_started.participant",
          "meeting.sharing_ended.host",
          "meeting.sharing_ended.participant",
          "meeting.participant_jbh_joined",
          "meeting.participant_jbh_waiting",
          "meeting.participant_joined",
          "meeting.participant_left",
          "meeting.participant_joined_waiting_room",
          "meeting.participant_admitted",
          "meeting.participant_put_in_waiting_room",
          "meeting.participant_left_waiting_room",
          "recording.started",
          "recording.paused",
          "recording.resumed",
          "recording.stopped",
          "recording.completed",
          "recording.trashed.by_me",
          "recording.trashed.for_me",
          "recording.deleted.by_me",
          "recording.deleted.for_me",
          "recording.recovered.by_me",
          "recording.recovered.for_me",
          "recording.transcript_completed",
          "recording.registration_created",
          "recording.registration_approved",
          "recording.registration_denied",
          "user.updated",
          "user.settings_updated",
          "user.signed_in",
          "user.signed_out",
          "webinar.created.by_me",
          "webinar.created.for_me",
          "webinar.updated",
          "webinar.started",
          "webinar.ended",
          "webinar.alert",
          "webinar.sharing_started.host",
          "webinar.sharing_started.participant",
          "webinar.sharing_ended",
          "webinar.registration_created",
          "webinar.registration_approved",
          "webinar.registration_denied",
          "webinar.registration_cancelled",
          "webinar.participant_joined",
          "webinar.participant_left",
        ];
      },
    },
    zoomApphook: {
      type: "$.interface.apphook",
      appProp: "zoom",
      async eventNames() {
        return this.eventNameOptions;
      },
    },
  },
  async run(event) {
    console.log(event);
    this.$emit(event, {
      summary: event.event,
    });
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
ZoomzoomappThis component uses the Zoom app.
Zoom EventseventNameOptionsstring[]Select a value from the drop down menu.
zoomApphook$.interface.apphook

Trigger Authentication

Zoom uses OAuth authentication. When you connect your Zoom account, Pipedream will open a popup window where you can sign into Zoom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoom API.

Pipedream requests the following authorization scopes when you connect your account:

About Zoom

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.

Action

Description:Creates a contact. If a contact with given identifier already exists, returns it. [See the docs](https://developers.trengo.com/reference/create-update-a-user)
Version:0.0.1
Key:trengo-create-contact

Trengo Overview

You can build amazing customer service experiences by using the Trengo API.
It's the platform to help teams work better together, and offers features to
optimize your customer conversation. For example, you can use Trengo to:

  • Improve customer service by leveraging automation for fast and personalized
    responses
  • Increase efficiency by optimizing operational workflows
  • Gather insights from customer conversations to improve customer service
  • Automate conversations like welcome messages and error notifications
  • Filter and manage incoming conversations to make sure the right person
    provides the right answers

These are just some of the examples of what you can do with the Trengo API.
With the Trengo platform, you can make sure your customer conversations deliver
the best possible outcomes, consistently.

Action Code

import app from "../../trengo.app.mjs";

export default {
  type: "action",
  key: "trengo-create-contact",
  version: "0.0.1",
  name: "Create Contact",
  description: "Creates a contact. If a contact with given identifier already exists, returns it. [See the docs](https://developers.trengo.com/reference/create-update-a-user)",
  props: {
    app,
    channelId: {
      propDefinition: [
        app,
        "channelId",
      ],
    },
    contactIdentifier: {
      propDefinition: [
        app,
        "contactIdentifier",
      ],
    },
    contactName: {
      propDefinition: [
        app,
        "contactName",
      ],
    },
  },
  async run ({ $ }) {
    const resp = await this.app.createContact({
      $,
      channelId: this.channelId,
      data: {
        identifier: this.contactIdentifier,
        channel_id: this.channelId,
        name: this.contactName,
      },
    });
    $.export("$summary", `The contact has been created. (${resp.name} ID:${resp.id})`);
    return resp;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
TrengoappappThis component uses the Trengo app.
Channel IDchannelIdintegerSelect a value from the drop down menu.
IdentifiercontactIdentifierstring

The contact identifier (email or phone, depending on the channel)

NamecontactNamestring

The full name of the contact

Action Authentication

Trengo uses API keys for authentication. When you connect your Trengo account, Pipedream securely stores the keys so you can easily authenticate to Trengo APIs in both code and no-code steps.

You need a personal access token to access the API and to perform actions on your behalf. Your personal access token needs to be send trough an Authorization Bearer request. See docs.

About Trengo

Customer service software

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