Create Sticky Note with Miro Developer App API on New Conversation Assigned (Instant) from Help Scout API

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Trigger workflow on

New Conversation Assigned (Instant) from the Help Scout API

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Create Sticky Note with the Miro Developer App API

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Getting Started#

This integration creates a workflow with a Help Scout trigger and Miro Developer App action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Conversation Assigned (Instant) trigger
1. Connect your Help Scout account
2. Optional- Configure Label
Configure the Create Sticky Note action
1. Connect your Miro Developer App account
2. Optional- Configure Team ID
3. Select a Board ID
4. Configure Content
5. Select a Shape Type
6. Configure X Position
7. Configure Y Position
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Conversation Assigned (Instant) on Help Scout

Description:Emit new event when a conversation is assigned to an agent. [See the documentation](https://developer.helpscout.com/)

Version:0.0.3

Key:help_scout-new-conversation-assigned-instant

View on GitHub

Help Scout Overview#

The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.

Trigger Code#

import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "help_scout-new-conversation-assigned-instant",
  name: "New Conversation Assigned (Instant)",
  description: "Emit new event when a conversation is assigned to an agent. [See the documentation](https://developer.helpscout.com/)",
  version: "0.0.3",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEventType() {
      return [
        "convo.assigned",
      ];
    },
    getSummary(body) {
      return `New conversation assigned to ${body.assignee.email}`;
    },
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Help Scout	`helpScout`	`app`	This component uses the Help Scout app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Label	`label`	`string`	Label associated with this WebHook for better clarity.

Trigger Authentication#

Help Scout uses OAuth authentication. When you connect your Help Scout account, Pipedream will open a popup window where you can sign into Help Scout and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Help Scout API.

Pipedream requests the following authorization scopes when you connect your account:

About Help Scout#

Simple Customer Service Software and Education

Action#

Create Sticky Note on Miro Developer App

Description:Creates a sticky note on a Miro board. [See the docs](https://developers.miro.com/reference/create-sticky-note-item).

Version:0.0.2

Key:miro_custom_app-create-sticky-note

View on GitHub

Miro Developer App Overview#

The Miro Developer App API lets you extend the functionality of Miro, an online collaborative whiteboarding platform. On Pipedream, you can automate interactions with Miro boards, such as creating or updating content, and extracting data for reporting or integration purposes. This can streamline collaboration and project management by automating repetitive tasks and connecting Miro with other tools and services.

Action Code#

import constants from "../../common/constants.mjs";
import common from "../common/base.mjs";

const { app } = common.props;

export default {
  name: "Create Sticky Note",
  version: "0.0.2",
  key: "miro_custom_app-create-sticky-note",
  description: "Creates a sticky note on a Miro board. [See the docs](https://developers.miro.com/reference/create-sticky-note-item).",
  type: "action",
  props: {
    ...common.props,
    content: {
      propDefinition: [
        app,
        "content",
      ],
      description: "The actual text (content) that appears in the sticky note item.",
    },
    shape: {
      propDefinition: [
        app,
        "shape",
      ],
      description: "Defines the geometric shape of the sticky note and aspect ratio for its dimensions.",
      options: constants.STICKY_NOTE_SHAPES_OPTIONS,
    },
    x: {
      propDefinition: [
        app,
        "x",
      ],
    },
    y: {
      propDefinition: [
        app,
        "y",
      ],
    },
  },
  async run({ $: step }) {
    const {
      boardId,
      content,
      shape,
      x,
      y,
    } = this;

    const response = await this.app.createStickyNote({
      step,
      boardId,
      data: {
        data: {
          content,
          shape,
        },
        position: {
          origin: "center",
          x,
          y,
        },
      },
    });

    step.export("$summary", `Successfully created a sticky note with ID \`${response.id}\``);

    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Miro Developer App	`app`	`app`	This component uses the Miro Developer App app.
Team ID	`teamId`	`string`	The `team_id` for which you want to retrieve the list of boards.
Board ID	`boardId`	`string`	Select a value from the drop down menu.
Content	`content`	`string`	The actual text (content) that appears in the sticky note item.
Shape Type	`shape`	`string`	Select a value from the drop down menu:`squarerectangle`
X Position	`x`	`integer`	X-axis coordinate of the location of the item on the board. By default, all items have absolute positioning to the board, not the current viewport. The center point of the board has `x: 0` and `y: 0` coordinates.
Y Position	`y`	`integer`	Y-axis coordinate of the location of the item on the board. By default, all items have absolute positioning to the board, not the current viewport. The center point of the board has `x: 0` and `y: 0` coordinates.

Action Authentication#

Miro Developer App uses API keys for authentication. When you connect your Miro Developer App account, Pipedream securely stores the keys so you can easily authenticate to Miro Developer App APIs in both code and no-code steps.

Connecting a Miro app to Pipedream

With this connection you can build your own Miro App and connect it to Pipedream.

Follow the REST API app quickstart guide on Miro to create an app that can interact with your Miro team over the Miro REST API.

This will produce a unique Access Token for accessing your boards. Once you have finished those steps, paste that Access Token in to the field below.

Create Sticky Note with Miro Developer App API on New Conversation Assigned (Instant) from Help Scout API

Pipedream makes it easy to connect APIs for Miro Developer App, Help Scout and 2,800+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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