Add or update a single record with Data Stores API on New or Updated Incident from PagerDuty API

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New or Updated Incident from the PagerDuty API

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Add or update a single record with the Data Stores API

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Getting Started#

This integration creates a workflow with a PagerDuty trigger and Data Stores action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New or Updated Incident trigger
1. Connect your PagerDuty account
2. Select a Service ID
3. Optional- Select one or more Events
Configure the Add or update a single record action
1. Connect your Data Stores account
2. Configure Data Store
3. Select a Key
4. Configure Value
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New or Updated Incident on PagerDuty

Description:Emit new event each time an incident is created or updated

Version:0.1.1

Key:pagerduty-new-or-updated-incident

View on GitHub

PagerDuty Overview#

PagerDuty's APIs allow you to integrate the powerful incident response
capabilities of PagerDuty with your own custom applications. With PagerDuty's
APIs, you can build applications to optimize your incident response process,
collaborate with teams more effectively, and analyze data from your incident
response process. Here are some examples of what you can do with PagerDuty's
APIs:

Create and manage automated incident response workflows
Automatically trigger actions based on incident response events
Enable communication between PagerDuty and other third party applications
Pull data from your previous incident response processes to identify best
practices
Create custom reporting tools and insights into incident response processes
Monitor multiple teams and services at once

Trigger Code#

import constants from "../../common/constants.mjs";
import commonWebhook from "../common-webhook.mjs";

export default {
  ...commonWebhook,
  type: "source",
  key: "pagerduty-new-or-updated-incident",
  name: "New or Updated Incident",
  version: "0.1.1",
  description: "Emit new event each time an incident is created or updated",
  methods: {
    ...commonWebhook.methods,
    getMetadata({
      id, occurred_at, data,
    }) {
      return {
        id,
        summary: `Incident ${data.incident?.id || data.id} has been created or updated`,
        ts: Date.parse(occurred_at),
      };
    },
    getEventTypes() {
      return constants.INCIDENT_EVENT_TYPES;
    },
    getHookName() {
      return "New or Updated Incident";
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
PagerDuty	`pagerduty`	`app`	This component uses the PagerDuty app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Service ID	`serviceId`	`string`	Select a value from the drop down menu.
Events	`webhookEvent`	`string[]`	Select a value from the drop down menu:`incident.acknowledgedincident.annotatedincident.delegatedincident.escalatedincident.reassignedincident.reopenedincident.resolvedincident.status_update_publishedincident.triggeredincident.unacknowledgedincident.responder.addedincident.responder.repliedincident.priority_updatedservice.createdservice.deletedservice.updated`

Trigger Authentication#

PagerDuty uses OAuth authentication. When you connect your PagerDuty account, Pipedream will open a popup window where you can sign into PagerDuty and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PagerDuty API.

Pipedream requests the following authorization scopes when you connect your account:

About PagerDuty#

Real-Time Operations and Incident Response

Action#

Add or update a single record on Data Stores

Description:Add or update a single record in your [Pipedream Data Store](https://pipedream.com/data-stores/).

Version:0.0.8

Key:data_stores-add-update-record

View on GitHub

Data Stores Overview#

With the Data Stores API, you can build applications that:

Store data for later retrieval
Retrieve data from a store
Update data in a store
Delete data from a store

Action Code#

import app from "../../data_stores.app.mjs";

export default {
  key: "data_stores-add-update-record",
  name: "Add or update a single record",
  description: "Add or update a single record in your [Pipedream Data Store](https://pipedream.com/data-stores/).",
  version: "0.0.8",
  type: "action",
  props: {
    app,
    dataStore: {
      propDefinition: [
        app,
        "dataStore",
      ],
    },
    key: {
      propDefinition: [
        app,
        "key",
        ({ dataStore }) => ({
          dataStore,
        }),
      ],
      description: "Enter a key for the record you'd like to create or select an existing key to update.",
    },
    value: {
      propDefinition: [
        app,
        "value",
      ],
    },
  },
  async run({ $ }) {
    const {
      key,
      value,
    } = this;
    const exists = await this.dataStore.has(key);
    const parsedValue = this.app.parseValue(value);
    await this.dataStore.set(key, parsedValue);
    // eslint-disable-next-line multiline-ternary
    $.export("$summary", `Successfully ${exists ? "updated the record for" : "added a new record with the"} key, \`${key}\`.`);
    return {
      key,
      value: parsedValue,
    };
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Data Stores	`app`	`app`	This component uses the Data Stores app.
Data Store	`dataStore`	`data_store`	Select an existing Data Store or create a new one.
Key	`key`	`string`	Select a value from the drop down menu.
Value	`value`	`any`	Enter a string, object, or array.