← PagerDuty

New or Updated Incident from PagerDuty API

Pipedream makes it easy to connect APIs for PagerDuty and 1400+ other apps remarkably fast.

Trigger workflow on
New or Updated Incident from the PagerDuty API
Next, do this
Connect to 1400+ APIs using code and no-code building blocks
No credit card required
Into to Pipedream
Watch us build a workflow
Watch us build a workflow
7 min
Watch now ➜

Trusted by 500,000+ developers from startups to Fortune 500 companies

Adyen logo
Brex logo
Carta logo
Checkr logo
Chameleon logo
DevRev logo
LinkedIn logo
Netflix logo
New Relic logo
OnDeck logo
Replicated logo
Scale AI logo
Teamwork logo
Warner Bros. logo
Xendit logo

Developers Pipedream

Getting Started

Trigger a workflow on New or Updated Incident with PagerDuty API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the New or Updated Incident trigger
    1. Connect your PagerDuty account
    2. Select a Service ID
    3. Optional- Select one or more Events
  2. Add steps to connect to 1400+ APIs using code and no-code building blocks
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger


Send Message with Discord Webhook API on New or Updated Incident from PagerDuty API
PagerDuty + Discord Webhook
Try it
Add Multiple Rows with Google Sheets API on New or Updated Incident from PagerDuty API
PagerDuty + Google Sheets
Try it
Get Film with SWAPI - Star Wars API on New or Updated Incident from PagerDuty API
PagerDuty + SWAPI - Star Wars
Try it
Create Multiple Records with Airtable API on New or Updated Incident from PagerDuty API
PagerDuty + Airtable (API Key)
Try it
Chat with OpenAI (ChatGPT) API on New or Updated Incident from PagerDuty API
PagerDuty + OpenAI (ChatGPT)
Try it


This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

New or Updated Incident on PagerDuty
Description:Emit new event each time an incident is created or updated


import constants from "../../common/constants.mjs";
import commonWebhook from "../common-webhook.mjs";

export default {
  type: "source",
  key: "pagerduty-new-or-updated-incident",
  name: "New or Updated Incident",
  version: "0.1.1",
  description: "Emit new event each time an incident is created or updated",
  methods: {
      id, occurred_at, data,
    }) {
      return {
        summary: `Incident ${data.incident?.id || data.id} has been created or updated`,
        ts: Date.parse(occurred_at),
    getEventTypes() {
      return constants.INCIDENT_EVENT_TYPES;
    getHookName() {
      return "New or Updated Incident";


This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
PagerDutypagerdutyappThis component uses the PagerDuty app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
Service IDserviceIdstringSelect a value from the drop down menu.
EventswebhookEventstring[]Select a value from the drop down menu:incident.acknowledgedincident.annotatedincident.delegatedincident.escalatedincident.reassignedincident.reopenedincident.resolvedincident.status_update_publishedincident.triggeredincident.unacknowledgedincident.responder.addedincident.responder.repliedincident.priority_updatedservice.createdservice.deletedservice.updated


PagerDuty uses OAuth authentication. When you connect your PagerDuty account, Pipedream will open a popup window where you can sign into PagerDuty and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PagerDuty API.

Pipedream requests the following authorization scopes when you connect your account:

About PagerDuty

Real-Time Operations and Incident Response

More Ways to Use PagerDuty


New On-Call Rotation from the PagerDuty API

Emit new event each time a new user rotates onto an on-call rotation

Try it


Acknowledge Incident with the PagerDuty API

Acknowledge an incident. See the docs here

Try it
Find Oncall User with the PagerDuty API

Find the user on call for a specific schedule. See the docs here

Try it
Resolve Incident with the PagerDuty API

Resolve an incident. See the docs here

Try it
Trigger Incident with the PagerDuty API

Trigger an incident. See the docs here

Try it

Explore Other Apps

apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Trigger workflows on an interval or cron schedule.
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
Data Stores
Data Stores
Use Pipedream Data Stores to manage state throughout your workflows.
Telegram Bot
Telegram Bot
Telegram is a cloud-based instant messaging and voice over IP service
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular apps like ChatGPT and DALL·E 2.
Google Sheets
Google Sheets
With Google Sheets, you can create, edit, and collaborate wherever you are
Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.
Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.
Pre-built actions to make formatting and manipulating data within your workflows easier.
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.