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Acknowledge Incident with PagerDuty API

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Acknowledge Incident with the PagerDuty API
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Getting Started

Create a workflow to Acknowledge Incident with the PagerDuty API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the Acknowledge Incident action
    1. Connect your PagerDuty account
    2. Select a Incident ID
  2. Select a trigger to run your workflow on HTTP requests, schedules or app events
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger


This is a pre-built, open source component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Acknowledge Incident on PagerDuty
Description:Acknowledge an incident. [See the docs here](https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE0Mg-update-an-incident)


import pagerduty from "../../pagerduty.app.mjs";
import constants from "../../common/constants.mjs";

export default {
  key: "pagerduty-acknowledge-incident",
  name: "Acknowledge Incident",
  description: "Acknowledge an incident. [See the docs here](https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE0Mg-update-an-incident)",
  type: "action",
  version: "0.0.1",
  props: {
    incidentId: {
      propDefinition: [
        () => ({
          statuses: [
  async run({ $ }) {
    const { incidentId } = this;

    const { incident } = await this.pagerduty.updateIncident({
      data: {
        incident: {
          type: constants.REFERENCE.INCIDENT,
          status: constants.INCIDENT_STATUS.ACKNOWLEDGED,

    $.export("$summary", `Incident ${incident.summary} has been ${incident.status}`);

    return incident;


This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
PagerDutypagerdutyappThis component uses the PagerDuty app.
Incident IDincidentIdstringSelect a value from the drop down menu.


PagerDuty uses OAuth authentication. When you connect your PagerDuty account, Pipedream will open a popup window where you can sign into PagerDuty and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PagerDuty API.

Pipedream requests the following authorization scopes when you connect your account:

About PagerDuty

Real-Time Operations and Incident Response