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PagerDuty ACTION

Trigger Incident

Deprecated — use Create Incident instead. Trigger an incident. See the documentation
  • Action
  • Writes data
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's PagerDuty account once, then configure and run Trigger Incident from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "pagerduty-trigger-incident",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    pagerduty: { authProvisionId: "apn_xxxxxxx" },
    title: "Incident Title",
    serviceId: "Service ID",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Trigger Incident inputs
Property Type Description
title Incident Title string
A succinct description of the nature, symptoms, cause, or effect of the incident.
Required
serviceId Service ID string
The ID of the service. See the docs here
Required Dynamic
urgency Incident Urgency string
The urgency of the incident. Allowed values: high and low
Optional
bodyDetails Incident Details string
Additional incident details.
Optional
incidentKey Incident Key string
A string which identifies the incident. Sending subsequent requests referencing the same service and with the same Incident Key will result in those requests being rejected if an open incident matches that Incident Key.
Optional
escalationPolicyId Escalation Policy ID string
The ID of the escalation policy
Optional Dynamic
assigneeIds Assignee IDs string[]
The IDs of the users to assign to the incident. Use a comma-separated list when structured mode is off specifying the ids as values. (e.g. P97DSQO,PWLDHXC,P1M4QLY)
Optional Dynamic
conferenceBridgeNumber Incident Conference Bridge Number string
The phone number of the conference call for the conference bridge. Phone numbers should be formatted like +1 415-555-1212,,,,1234#, where a comma (,) represents a one-second wait and pound (#) completes access code input.
Optional
conferenceBridgeUrl Incident Conference Bridge URL string
An URL for the conference bridge. This could be a link to a web conference or Slack channel.
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
pagerduty-trigger-incident
Version
0.0.6
App
PagerDuty
Authentication
OAuth
Read-only
No
Destructive
No
Open world
Yes