← Jotform + PagerDuty integrations

Acknowledge Incident with PagerDuty API on New Submission (Instant) from Jotform API

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Trigger workflow on
New Submission (Instant) from the Jotform API
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Acknowledge Incident with the PagerDuty API
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Getting Started

This integration creates a workflow with a Jotform trigger and PagerDuty action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Submission (Instant) trigger
    1. Connect your Jotform account
    2. Select a Form
    3. Optional- Configure Encrypted
  3. Configure the Acknowledge Incident action
    1. Connect your PagerDuty account
    2. Select a Incident ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a form is submitted
Version:0.1.3
Key:jotform-new-submission

Jotform Overview

Using the Jotform API, you can easily add forms to your website or application.
You can also use the Jotform API to manage your form submissions, gather
insights from your form data, and more.

Here are some examples of what you can build using the Jotform API:

  • A contact form for your website
  • A survey form to collect data from your users
  • A registration form for your events or courses
  • A payment form for your products or services
  • A lead capture form to collect leads from your website visitors

Trigger Code

import jotform from "../../jotform.app.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  key: "jotform-new-submission",
  name: "New Submission (Instant)",
  description: "Emit new event when a form is submitted",
  version: "0.1.3",
  type: "source",
  dedupe: "unique",
  props: {
    jotform,
    http: "$.interface.http",
    formId: {
      propDefinition: [
        jotform,
        "formId",
      ],
    },
    encrypted: {
      propDefinition: [
        jotform,
        "encrypted",
      ],
      reloadProps: true,
    },
  },
  async additionalProps() {
    const props = {};
    if (this.encrypted) {
      props.privateKey = jotform.propDefinitions.privateKey;
    }
    return props;
  },
  hooks: {
    async deploy() {
      const { content: form } = await this.jotform.getForm(this.formId);
      const { content: submissions } = await this.jotform.getFormSubmissions({
        formId: this.formId,
        params: {
          limit: 25,
          orderby: "created_at",
        },
      });
      for (let submission of submissions.reverse()) {
        if (this.encrypted) {
          submission = this.jotform.decryptSubmission(submission, this.privateKey);
        }
        const meta = {
          id: submission.id,
          summary: form.title,
          ts: Date.now(),
        };
        this.$emit(submission, meta);
      }
    },
    async activate() {
      return (await this.jotform.createHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
      }));
    },
    async deactivate() {
      return (await this.jotform.deleteHook({
        endpoint: this.http.endpoint,
        formId: this.formId,
      }));
    },
  },
  async run(event) {
    const { body } = event;
    let { content: submission } = await this.jotform.getFormSubmission({
      submissionId: body.submissionID,
    });

    // insert answers from the webhook event
    const rawRequest = JSON.parse(body.rawRequest);
    for (const key of Object.keys(rawRequest)) {
      const regex = /^q(\d+)_/;
      const match = key.match(regex);
      if (match && match[1]) {
        submission.answers[match[1]].answer = rawRequest[key];
      }
    }

    if (this.encrypted) {
      submission = this.jotform.decryptSubmission(submission, this.privateKey);
    }

    this.$emit(submission, {
      summary: body.formTitle || JSON.stringify(body),
      id: body.submissionID,
      ts: Date.now(),
    });
  },
  sampleEmit,
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
JotformjotformappThis component uses the Jotform app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
FormformIdstringSelect a value from the drop down menu.
Encryptedencryptedboolean

Are the form responses encrypted? Set to true to decrypt responses.

Trigger Authentication

Jotform uses API keys for authentication. When you connect your Jotform account, Pipedream securely stores the keys so you can easily authenticate to Jotform APIs in both code and no-code steps.

About Jotform

Jotform enables you to create online forms, collect responses directly in your email, and create fillable PDF forms.

Action

Description:Acknowledge an incident. [See the docs here](https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE0Mg-update-an-incident)
Version:0.0.2
Key:pagerduty-acknowledge-incident

PagerDuty Overview

PagerDuty's APIs allow you to integrate the powerful incident response
capabilities of PagerDuty with your own custom applications. With PagerDuty's
APIs, you can build applications to optimize your incident response process,
collaborate with teams more effectively, and analyze data from your incident
response process. Here are some examples of what you can do with PagerDuty's
APIs:

  • Create and manage automated incident response workflows
  • Automatically trigger actions based on incident response events
  • Enable communication between PagerDuty and other third party applications
  • Pull data from your previous incident response processes to identify best
    practices
  • Create custom reporting tools and insights into incident response processes
  • Monitor multiple teams and services at once

Action Code

import constants from "../../common/constants.mjs";
import pagerduty from "../../pagerduty.app.mjs";

export default {
  key: "pagerduty-acknowledge-incident",
  name: "Acknowledge Incident",
  description: "Acknowledge an incident. [See the docs here](https://developer.pagerduty.com/api-reference/b3A6Mjc0ODE0Mg-update-an-incident)",
  type: "action",
  version: "0.0.2",
  props: {
    pagerduty,
    incidentId: {
      propDefinition: [
        pagerduty,
        "incidentId",
        () => ({
          statuses: [
            constants.INCIDENT_STATUS.TRIGGERED,
          ],
        }),
      ],
    },
  },
  async run({ $ }) {
    const { incidentId } = this;

    const { incident } = await this.pagerduty.updateIncident({
      $,
      incidentId,
      data: {
        incident: {
          type: constants.REFERENCE.INCIDENT,
          status: constants.INCIDENT_STATUS.ACKNOWLEDGED,
        },
      },
    });

    $.export("$summary", `Incident ${incident.summary} has been ${incident.status}`);

    return incident;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
PagerDutypagerdutyappThis component uses the PagerDuty app.
Incident IDincidentIdstringSelect a value from the drop down menu.

Action Authentication

PagerDuty uses OAuth authentication. When you connect your PagerDuty account, Pipedream will open a popup window where you can sign into PagerDuty and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PagerDuty API.

Pipedream requests the following authorization scopes when you connect your account:

About PagerDuty

Real-Time Operations and Incident Response

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