DynamoDB - Create Table with AWS API on New Ticket (Instant) from tawk.to API

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New Ticket (Instant) from the tawk.to API

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DynamoDB - Create Table with the AWS API

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Getting Started#

This integration creates a workflow with a tawk.to trigger and AWS action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Ticket (Instant) trigger
1. Connect your tawk.to account
2. Select a Type
3. Select a Property ID
Configure the DynamoDB - Create Table action
1. Connect your AWS account
2. Select a AWS Region
3. Configure Table Name
4. Configure Key Hash Attribute Name
5. Select a Key Hash Attribute Type
6. Optional- Configure Key Range Attribute Name
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Ticket (Instant) on tawk.to

Description:Emit new event when a new ticket is created.

Version:0.0.1

Key:tawk_to-new-ticket-instant

View on GitHub

tawk.to Overview#

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Trigger Code#

import common from "../common/base.mjs";

export default {
  ...common,
  key: "tawk_to-new-ticket-instant",
  name: "New Ticket (Instant)",
  description: "Emit new event when a new ticket is created.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "ticket:create",
      ];
    },
    generateMeta(event) {
      return {
        id: event.ticket.id,
        summary: `New ticket ${event.ticket.id}`,
        ts: Date.parse(event.time),
      };
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
tawk.to	`tawkTo`	`app`	This component uses the tawk.to app.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Type	`type`	`string`	Select a value from the drop down menu:`businessprofile`
Property ID	`propertyId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

tawk.to uses API keys for authentication. When you connect your tawk.to account, Pipedream securely stores the keys so you can easily authenticate to tawk.to APIs in both code and no-code steps.

To retrieve your API Key,

Navigate to your tawk.to account and sign in
Select your Profile Image in the upper-right corner
Go to “Edit Profile” > “REST API Keys”

Note: To use the REST API and get your API Key, you’ll first need to request access.

About tawk.to#

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

Action#

DynamoDB - Create Table on AWS

Description:Creates a new table to your account. [See docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-dynamodb/classes/createtablecommand.html)

Version:0.2.1

Key:aws-dynamodb-create-table

View on GitHub

AWS Overview#

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Action Code#

import common from "../../common/common-dynamodb.mjs";
import constants from "../../common/constants.mjs";
import { toSingleLineString } from "../../common/utils.mjs";

export default {
  ...common,
  key: "aws-dynamodb-create-table",
  name: "DynamoDB - Create Table",
  description: toSingleLineString(`
    Creates a new table to your account.
    [See docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-dynamodb/classes/createtablecommand.html)
  `),
  version: "0.2.1",
  type: "action",
  props: {
    aws: common.props.aws,
    region: common.props.region,
    tableName: {
      type: common.props.tableName.type,
      label: common.props.tableName.label,
      description: common.props.tableName.description,
    },
    keyPrimaryAttributeName: common.props.keyPrimaryAttributeName,
    keyPrimaryAttributeType: common.props.keyPrimaryAttributeType,
    // eslint-disable-next-line pipedream/props-label, pipedream/props-description
    keySecondaryAttributeName: {
      ...common.props.keySecondaryAttributeName,
      reloadProps: true,
    },
  },
  async additionalProps() {
    const props = {};

    if (this.keySecondaryAttributeName) {
      props.keySecondaryAttributeType = {
        type: "string",
        label: "Key Range Attribute Type",
        description: "The data type of the sort key",
        options: constants.dynamodb.keyAttributeTypes,
      };
    }

    // eslint-disable-next-line pipedream/props-label, pipedream/props-description
    props.billingMode = {
      ...common.props.billingMode,
      reloadProps: true,
    };

    if (this.billingMode === constants.dynamodb.billingModes.PROVISIONED) {
      props.readCapacityUnits = {
        type: "integer",
        label: "Read Capacity Units",
        description: "The maximum number of strongly consistent reads consumed per second before DynamoDB returns a `ThrottlingException`",
      };
      props.writeCapacityUnits = {
        type: "integer",
        label: "Write Capacity Units",
        description: "The maximum number of writes consumed per second before DynamoDB returns a `ThrottlingException`",
      };
    }

    // eslint-disable-next-line pipedream/props-label, pipedream/props-description
    props.streamSpecificationEnabled = {
      ...common.props.streamSpecificationEnabled,
      reloadProps: true,
    };

    if (this.streamSpecificationEnabled) {
      props.streamSpecificationViewType = {
        type: "string",
        label: "Stream Specification View Type",
        description: "When an item in the table is modified, StreamViewType determines what information is written to the table's stream. [See the docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-dynamodb/interfaces/createtablecommandinput.html#streamspecification)",
        options: constants.dynamodb.streamSpecificationViewTypes,
      };
    }

    return props;
  },
  async run({ $ }) {
    const params = {
      TableName: this.tableName,
      AttributeDefinitions: [
        {
          AttributeName: this.keyPrimaryAttributeName,
          AttributeType: this.keyPrimaryAttributeType,
        },
      ],
      KeySchema: [
        {
          AttributeName: this.keyPrimaryAttributeName,
          KeyType: constants.dynamodb.keyTypes.HASH,
        },
      ],
    };

    if (this.keySecondaryAttributeName && this.keySecondaryAttributeType) {
      params.AttributeDefinitions.push({
        AttributeName: this.keySecondaryAttributeName,
        AttributeType: this.keySecondaryAttributeType,
      });
      params.KeySchema.push({
        AttributeName: this.keySecondaryAttributeName,
        KeyType: constants.dynamodb.keyTypes.RANGE,
      });
    }

    if (this.billingMode) {
      params.BillingMode = this.billingMode;
      if (this.billingMode === constants.dynamodb.billingModes.PROVISIONED) {
        params.ProvisionedThroughput = {
          ReadCapacityUnits: this.readCapacityUnits,
          WriteCapacityUnits: this.writeCapacityUnits,
        };
      }
    }

    if (typeof (this.streamSpecificationEnabled) === "boolean") {
      params.StreamSpecification = {
        StreamEnabled: this.streamSpecificationEnabled,
      };
      if (this.streamSpecificationViewType) {
        params.StreamSpecification.StreamViewType = this.streamSpecificationViewType;
      }
    }

    const response = await this.createTable(params);
    $.export("$summary", `Created DynamoDB table ${this.tableName}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
AWS	`aws`	`app`	This component uses the AWS app.
AWS Region	`region`	`string`	Select a value from the drop down menu.
Table Name	`tableName`	`string`	The name of the table
Key Hash Attribute Name	`keyPrimaryAttributeName`	`string`	The name of the partition key
Key Hash Attribute Type	`keyPrimaryAttributeType`	`string`	Select a value from the drop down menu:`{ "label": "string", "value": "S" }{ "label": "number", "value": "N" }{ "label": "binary", "value": "B" }`
Key Range Attribute Name	`keySecondaryAttributeName`	`string`	The name of the sort key

Action Authentication#

AWS uses API keys for authentication. When you connect your AWS account, Pipedream securely stores the keys so you can easily authenticate to AWS APIs in both code and no-code steps.

Follow the AWS Instructions for creating an IAM user with an associated access and secret key.

As a best practice, attach the minimum set of IAM permissions necessary to perform the specific task in Pipedream. If your workflow only needs to perform a single API call, you should create a user and associate an IAM group / policy with permission to do only that task. You can create as many linked AWS accounts in Pipedream as you'd like.

Enter your access and secret key below.

About AWS#

Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.

More Ways to Connect AWS + tawk.to#

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Pipedream makes it easy to connect APIs for AWS, tawk.to and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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