← tawk.to

New Chat Started (Instant) from tawk.to API

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New Chat Started (Instant) from the tawk.to API
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Getting Started

Trigger a workflow on New Chat Started (Instant) with tawk.to API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Configure the New Chat Started (Instant) trigger
    1. Connect your tawk.to account
    2. Select a Type
    3. Select a Property ID
  2. Add steps to connect to 2,400+ APIs using code and no-code building blocks
  3. Deploy the workflow
  4. Send a test event to validate your setup
  5. Turn on the trigger

Integrations

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tawk.to + SWAPI - Star Wars
 
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tawk.to + HTTP / Webhook
 
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Get Backlinks with Ahrefs API on New Chat Started (Instant) from tawk.to API
tawk.to + Ahrefs
 
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Execute Query with Snowflake API on New Chat Started (Instant) from tawk.to API
tawk.to + Snowflake
 
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[Date/Time] Add/Subtract Time with Formatting API on New Chat Started (Instant) from tawk.to API
tawk.to + Formatting
 
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Details

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

New Chat Started (Instant) on tawk.to
Description:Emit new event when the first message in a chat is sent by a visitor or agent.
Version:0.0.1
Key:tawk_to-new-chat-started-instant

Code

import common from "../common/base.mjs";

export default {
  ...common,
  key: "tawk_to-new-chat-started-instant",
  name: "New Chat Started (Instant)",
  description: "Emit new event when the first message in a chat is sent by a visitor or agent.",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEvents() {
      return [
        "chat:start",
      ];
    },
    generateMeta(event) {
      return {
        id: event.chatId,
        summary: `New Chat Started ${event.chatId}`,
        ts: Date.parse(event.time),
      };
    },
  },
};

Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
tawk.totawkToappThis component uses the tawk.to app.
N/Ahttp$.interface.httpThis component uses $.interface.http to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the run() method of the component.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
TypetypestringSelect a value from the drop down menu:businessprofile
Property IDpropertyIdstringSelect a value from the drop down menu.

Authentication

tawk.to uses API keys for authentication. When you connect your tawk.to account, Pipedream securely stores the keys so you can easily authenticate to tawk.to APIs in both code and no-code steps.

To retrieve your API Key,

  • Navigate to your tawk.to account and sign in
  • Select your Profile Image in the upper-right corner
  • Go to “Edit Profile” > “REST API Keys”

Note: To use the REST API and get your API Key, you’ll first need to request access.

About tawk.to

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.

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Chat Ended (Instant) from the tawk.to API

Emit new event when a chat ends, usually after 90-150 seconds of inactivity

 
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New Ticket (Instant) from the tawk.to API

Emit new event when a new ticket is created.

 
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