Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.
Emit new event when a chat ends, usually after 90-150 seconds of inactivity
Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.
Emit new event when the first message in a chat is sent by a visitor or agent.
Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.
The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tawk_to: {
type: "app",
app: "tawk_to",
}
},
async run({steps, $}) {
const data = {
"type": `business`,
}
return await axios($, {
method: "post",
url: `https://api.tawk.to/v1/property.list`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.tawk_to.$auth.api_key}`,
password: `f`,
},
data,
})
},
})
The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.
import AWS from 'aws-sdk'
export default defineComponent({
props: {
aws: {
type: "app",
app: "aws",
}
},
async run({steps, $}) {
const { accessKeyId, secretAccessKey } = this.aws.$auth
/* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
const dynamodb = new AWS.DynamoDB({
accessKeyId,
secretAccessKey,
region: 'us-east-1',
})
*/
},
})