Delete Row with Supabase API on New Agent Reply from SupportBee API

Pipedream makes it easy to connect APIs for Supabase, SupportBee and 2,400+ other apps remarkably fast.

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New Agent Reply from the SupportBee API

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Delete Row with the Supabase API

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Getting Started#

This integration creates a workflow with a SupportBee trigger and Supabase action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Agent Reply trigger
1. Connect your SupportBee account
2. Configure timer
Configure the Delete Row action
1. Connect your Supabase account
2. Configure Table
3. Configure Column
4. Configure Value
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Agent Reply on SupportBee

Description:Emit new event on each new agent reply a ticket.

Version:0.0.2

Key:supportbee-new-agent-reply

View on GitHub

SupportBee Overview#

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  name: "New Agent Reply",
  version: "0.0.2",
  key: "supportbee-new-agent-reply",
  description: "Emit new event on each new agent reply a ticket.",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    emitEvent(data) {
      if (!data.agent_replies_count) return;

      this.$emit(data, {
        id: `${data.id}-${data.agent_replies_count}`,
        summary: `New agent reply on ticket id ${data.id}`,
        ts: Date.parse(data.created_at),
      });
    },
    getResources(args = {}) {
      return this.supportbee.getTickets({
        params: {
          replies: true,
          ...args.params,
        },
      });
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
SupportBee	`supportbee`	`app`	This component uses the SupportBee app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

SupportBee uses API keys for authentication. When you connect your SupportBee account, Pipedream securely stores the keys so you can easily authenticate to SupportBee APIs in both code and no-code steps.

To retrieve your API token, sign in to your SupportBee account and navigate to Profile > API Token.
Your domain is 1234 if your SupportBeeURL is https://1234.supportbee.com/

About SupportBee#

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently

Action#

Delete Row on Supabase

Description:Deletes row(s) in a database. [See the docs here](https://supabase.com/docs/reference/javascript/delete)

Version:0.1.2

Key:supabase-delete-row

View on GitHub

Supabase Overview#

Supabase is a real-time backend-as-a-service that provides developers with a suite of tools to quickly build and scale their applications. It offers database storage, authentication, instant APIs, and real-time subscriptions. With the Supabase API, you can perform CRUD operations on your database, manage users, and listen to database changes in real time. When integrated with Pipedream, you can automate workflows that react to these database events, synchronize data across multiple services, or streamline user management processes.

Action Code#

import supabase from "../../supabase.app.mjs";

export default {
  key: "supabase-delete-row",
  name: "Delete Row",
  type: "action",
  version: "0.1.2",
  description: "Deletes row(s) in a database. [See the docs here](https://supabase.com/docs/reference/javascript/delete)",
  props: {
    supabase,
    table: {
      propDefinition: [
        supabase,
        "table",
      ],
      description: "Name of the table to delete row(s) from",
    },
    column: {
      propDefinition: [
        supabase,
        "column",
      ],
      description: "Search column to find row(s) to delete",
    },
    value: {
      propDefinition: [
        supabase,
        "value",
      ],
      description: "Value of the search column in the row(s) to delete",
    },
  },
  async run({ $ }) {
    const response = await this.supabase.deleteRow(this.table, this.column, this.value);
    $.export("$summary", `Successfully deleted ${response.length} row(s) from table ${this.table}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Supabase	`supabase`	`app`	This component uses the Supabase app.
Table	`table`	`string`	Name of the table to delete row(s) from
Column	`column`	`string`	Search column to find row(s) to delete
Value	`value`	`string`	Value of the search column in the row(s) to delete

Action Authentication#

Supabase uses API keys for authentication. When you connect your Supabase account, Pipedream securely stores the keys so you can easily authenticate to Supabase APIs in both code and no-code steps.

Supabase provides a Service Key to get started. You can find the service_role in the API Settings page.

Finding the Supabase subdomain

Delete Row with Supabase API on New Agent Reply from SupportBee API

Pipedream makes it easy to connect APIs for Supabase, SupportBee and 2,400+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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