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SupportBee icon

SupportBee ACTION

Create Ticket

Creates a client. See docs here
  • Action
  • Writes data
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's SupportBee account once, then configure and run Create Ticket from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "supportbee-create-ticket",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    supportbee: { authProvisionId: "apn_xxxxxxx" },
    subject: "Subject",
    requesterName: "Requester Name",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Create Ticket inputs
Property Type Description
subject Subject string
The subject of the ticket
Required
requesterName Requester Name string
The requester name of the ticket
Required
requesterEmail Requester Email string
The requester email of the ticket
Required
contentText Content Text string
The text context of the ticket
Optional
contentHtml Content HTML string
The HTML context of the ticket
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
supportbee-create-ticket
Version
0.0.2
App
SupportBee
Authentication
API key
Read-only
No
Destructive
No
Open world
Yes