Create New List with Klaviyo API on New Comment from SupportBee API

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Trigger workflow on

New Comment from the SupportBee API

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Create New List with the Klaviyo API

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Getting Started#

This integration creates a workflow with a SupportBee trigger and Klaviyo action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Comment trigger
1. Connect your SupportBee account
2. Configure timer
3. Select a Ticket ID
Configure the Create New List action
1. Connect your Klaviyo account
2. Configure List Name
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Comment on SupportBee

Description:Emit new event on each new comment.

Version:0.0.2

Key:supportbee-new-comment

View on GitHub

SupportBee Overview#

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Trigger Code#

import common from "../common/common.mjs";

export default {
  ...common,
  name: "New Comment",
  version: "0.0.2",
  key: "supportbee-new-comment",
  description: "Emit new event on each new comment.",
  type: "source",
  dedupe: "unique",
  props: {
    ...common.props,
    ticketId: {
      propDefinition: [
        common.props.supportbee,
        "ticketId",
      ],
    },
  },
  methods: {
    ...common.methods,
    emitEvent(data) {
      this.$emit(data, {
        id: data.id,
        summary: `New comment with id ${data.id}`,
        ts: Date.parse(data.created_at),
      });
    },
    getResources(args = {}) {
      return this.supportbee.getTicketComments({
        ticketId: this.ticketId,
        ...args,
      });
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
SupportBee	`supportbee`	`app`	This component uses the SupportBee app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`
Ticket ID	`ticketId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

SupportBee uses API keys for authentication. When you connect your SupportBee account, Pipedream securely stores the keys so you can easily authenticate to SupportBee APIs in both code and no-code steps.

To retrieve your API token, sign in to your SupportBee account and navigate to Profile > API Token.
Your domain is 1234 if your SupportBeeURL is https://1234.supportbee.com/

About SupportBee#

SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently

Action#

Create New List on Klaviyo

Description:Creates a new list in an account. [See the docs here](https://developers.klaviyo.com/en/v1-2/reference/create-list)

Version:0.0.2

Key:klaviyo-create-new-list

View on GitHub

Klaviyo Overview#

The Klaviyo API grants you the power to automate and personalize your email marketing efforts. With it, you can manage lists, profiles, and campaigns, track event-driven communications, and analyze the results. By leveraging this API on Pipedream, you can create intricate, automated workflows that respond in real-time to your users' behavior, sync data across multiple platforms, and tailor your marketing strategies to improve engagement and conversion rates.

Action Code#

import klaviyo from "../../klaviyo.app.mjs";

export default {
  key: "klaviyo-create-new-list",
  name: "Create New List",
  description: "Creates a new list in an account. [See the docs here](https://developers.klaviyo.com/en/v1-2/reference/create-list)",
  version: "0.0.2",
  type: "action",
  props: {
    klaviyo,
    listName: {
      propDefinition: [
        klaviyo,
        "listName",
      ],
    },
  },
  async run({ $ }) {
    const response = await this.klaviyo.newList({
      data: {
        type: "list",
        attributes: {
          name: this.listName,
        },
      },
    });

    $.export("$summary", `"${this.listName}" successfully created!`);
    return response.body;
  },
};