Nicereply
Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.
Go to siteNicereply API Integrations
Build and run workflows using the Nicereply API. Use 1000s of source-available triggers and actions across 1400+ apps. Or write custom code to integrate any app or API in seconds.
Overview#
With Nicereply API, you can create powerful customer feedback solutions and measure customer satisfaction scores in different ways.
Whether you're a developer, marketer, customer service agent, or product manager, the Nicereply API makes it easy to set up and manage your customer feedback solutions.
Here are some examples of what you can do with Nicereply API:
- Automatically send surveys to customers and collect customer feedback.
- Display customer satisfaction scores in various ways for different teams.
- Track customer support metrics and trends over time.
- Generate reports on customer satisfaction and support efficiency.
- Integrate with third-party applications to extend your customer feedback solutions.
- Design custom interaction forms and data fields.
- Automate customer follow-ups and notifications.
- Monitor customer sentiment across multiple channels.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
nicereply: {
type: "app",
app: "nicereply",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.nicereply.com/v1/users`,
headers: {
"Accept": `application/json`,
},
auth: {
username: ``,
password: `${this.nicereply.$auth.private_key}`,
},
})
},
})
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Authentication#
Nicereply uses API keys for authentication. When you connect your Nicereply account, Pipedream securely stores the keys so you can easily authenticate to Nicereply APIs in both code and no-code steps.
To get your private API key go to your Nicereply account > Settings > API > and copy the private key.