Nicereply

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

Integrate the Nicereply API with the AWS API

Setup the Nicereply API trigger to run a workflow which integrates with the AWS API. Pipedream's integration platform allows you to integrate Nicereply and AWS remarkably fast. Free for developers.

CloudWatch Logs - Put Log Event with AWS API on New CES Rating from Nicereply API
Nicereply + AWS
 
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CloudWatch Logs - Put Log Event with AWS API on New CSAT Rating from Nicereply API
Nicereply + AWS
 
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CloudWatch Logs - Put Log Event with AWS API on New Customer Rating from Nicereply API
Nicereply + AWS
 
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CloudWatch Logs - Put Log Event with AWS API on New NPS Rating from Nicereply API
Nicereply + AWS
 
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CloudWatch Logs - Put Log Event with AWS API on New Survey Rating from Nicereply API
Nicereply + AWS
 
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New CES Rating from the Nicereply API

Emit new event on each new CES rating.

 
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New Scheduled Tasks from the AWS API

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.

 
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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

 
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New SNS Messages from the AWS API

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.

 
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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

 
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CloudWatch Logs - Put Log Event with the AWS API

Uploads a log event to the specified log stream. See docs

 
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DynamoDB - Create Table with the AWS API

Creates a new table to your account. See docs

 
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DynamoDB - Execute Statement with the AWS API

This operation allows you to perform transactional reads or writes on data stored in DynamoDB, using PartiQL. See docs

 
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DynamoDB - Get Item with the AWS API

The Get Item operation returns a set of attributes for the item with the given primary key. If there is no matching item, Get Item does not return any data and there will be no Item element in the response. See docs

 
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DynamoDB - Put Item with the AWS API

Creates a new item, or replaces an old item with a new item. If an item that has the same primary key as the new item already exists in the specified table, the new item completely replaces the existing item. See docs

 
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Overview of Nicereply

The Nicereply API enables the integration of customer satisfaction data into various business workflows. With its API, you can automate the collection of customer feedback, analyze customer sentiment, track agent performance, and generate actionable insights. Leveraging Pipedream’s capabilities, you can create powerful automations that respond to Nicereply events, synchronize data across platforms, and trigger actions in other applications, enriching CRM data or streamlining support workflows.

Connect Nicereply

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of AWS

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Connect AWS

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import AWS from 'aws-sdk'

export default defineComponent({
  props: {
    aws: {
      type: "app",
      app: "aws",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = this.aws.$auth
    
    /* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
    
    const dynamodb = new AWS.DynamoDB({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    */
  },
})