Nicereply

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

Integrate the Nicereply API with the Slack API

Setup the Nicereply API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Nicereply and Slack remarkably fast. Free for developers.

Send Message to a Public Channel with Slack API on New CES Rating from Nicereply API
Nicereply + Slack
 
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Send Message to a Public Channel with Slack API on New CSAT Rating from Nicereply API
Nicereply + Slack
 
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Send Message to a Public Channel with Slack API on New Customer Rating from Nicereply API
Nicereply + Slack
 
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Send Message to a Public Channel with Slack API on New NPS Rating from Nicereply API
Nicereply + Slack
 
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Send Message to a Public Channel with Slack API on New Survey Rating from Nicereply API
Nicereply + Slack
 
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New CES Rating from the Nicereply API

Emit new event on each new CES rating.

 
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New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

 
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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

 
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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

 
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New NPS Rating from the Nicereply API

Emit new event on each new NPS rating.

 
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Send Message to a Public Channel with the Slack API

Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

 
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Send Message to a Private Channel with the Slack API

Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

 
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Send a Direct Message with the Slack API

Send a direct message to a single user. See postMessage or scheduleMessage docs here

 
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Build and Send a Block Kit Message (Beta) with the Slack API

Configure custom blocks and send to a channel, group, or user. See Slack's docs for more info.

 
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Reply to a Message Thread with the Slack API

Send a message as a threaded reply. See postMessage or scheduleMessage docs here

 
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Overview of Nicereply

The Nicereply API enables the integration of customer satisfaction data into various business workflows. With its API, you can automate the collection of customer feedback, analyze customer sentiment, track agent performance, and generate actionable insights. Leveraging Pipedream’s capabilities, you can create powerful automations that respond to Nicereply events, synchronize data across platforms, and trigger actions in other applications, enriching CRM data or streamlining support workflows.

Connect Nicereply

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of Slack

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. When you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions, or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

  • Automate posting updates to your team channels
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • And much more!

Connect Slack

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack.
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Run a Pipedream workflow on PagerDuty on-call rotations
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Airtable Webhooks with Slack + Pipedream
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We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.