Nicereply

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

Integrate the Nicereply API with the Slack API

Setup the Nicereply API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Nicereply and Slack remarkably fast. Free for developers.

Send Message to a Public Channel with Slack API on New CES Rating from Nicereply API
Nicereply + Slack
 
Try it
Send Message to a Public Channel with Slack API on New CSAT Rating from Nicereply API
Nicereply + Slack
 
Try it
Send Message to a Public Channel with Slack API on New Customer Rating from Nicereply API
Nicereply + Slack
 
Try it
Send Message to a Public Channel with Slack API on New NPS Rating from Nicereply API
Nicereply + Slack
 
Try it
Send Message to a Public Channel with Slack API on New Survey Rating from Nicereply API
Nicereply + Slack
 
Try it
New CES Rating from the Nicereply API

Emit new event on each new CES rating.

 
Try it
New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

 
Try it
New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

 
Try it
New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

 
Try it
New NPS Rating from the Nicereply API

Emit new event on each new NPS rating.

 
Try it
Send Message to a Public Channel with the Slack API

Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

 
Try it
Send Message to a Private Channel with the Slack API

Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here

 
Try it
Send a Direct Message with the Slack API

Send a direct message to a single user. See postMessage or scheduleMessage docs here

 
Try it
Build and Send a Block Kit Message (Beta) with the Slack API

Configure custom blocks and send to a channel, group, or user. See Slack's docs for more info.

 
Try it
Reply to a Message Thread with the Slack API

Send a message as a threaded reply. See postMessage or scheduleMessage docs here

 
Try it

Overview of Nicereply

With Nicereply API, you can create powerful customer feedback solutions and
measure customer satisfaction scores in different ways.

Whether you're a developer, marketer, customer service agent, or product
manager, the Nicereply API makes it easy to set up and manage your customer
feedback solutions.

Here are some examples of what you can do with Nicereply API:

  • Automatically send surveys to customers and collect customer feedback.
  • Display customer satisfaction scores in various ways for different teams.
  • Track customer support metrics and trends over time.
  • Generate reports on customer satisfaction and support efficiency.
  • Integrate with third-party applications to extend your customer feedback
    solutions.
  • Design custom interaction forms and data fields.
  • Automate customer follow-ups and notifications.
  • Monitor customer sentiment across multiple channels.

Connect Nicereply

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of Slack

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. When you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions, or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

  • Automate posting updates to your team channels
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • And much more!

Connect Slack

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack.
Run a Pipedream workflow on PagerDuty on-call rotations
Run a Pipedream workflow on PagerDuty on-call rotations
Run common workflows, or any Node.js code you'd like, each time a new user rotates onto an on-call schedule.

Community Posts

Airtable Webhooks with Slack + Pipedream
Airtable Webhooks with Slack + Pipedream
We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.