Nicereply

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

Integrate the Nicereply API with the OpenAI (ChatGPT) API

Setup the Nicereply API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate Nicereply and OpenAI (ChatGPT) remarkably fast. Free for developers.

Chat with OpenAI (ChatGPT) API on New CES Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New CSAT Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Customer Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New NPS Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Survey Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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New CES Rating from the Nicereply API

Emit new event on each new CES rating.

 
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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

 
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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

 
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New NPS Rating from the Nicereply API

Emit new event on each new NPS rating.

 
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New Survey Rating from the Nicereply API

Emit new event on each new survey rating.

 
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Chat with the OpenAI (ChatGPT) API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See docs here

 
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Summarize Text with the OpenAI (ChatGPT) API

Summarizes text using the Chat API

 
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Classify Items into Categories with the OpenAI (ChatGPT) API

Classify items into specific categories using the Chat API

 
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Translate Text (Whisper) with the OpenAI (ChatGPT) API

Translate text from one language to another using the Chat API

 
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Create Transcription (Whisper) with the OpenAI (ChatGPT) API

Transcribes audio into the input language. See docs here.

 
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Overview of Nicereply

The Nicereply API enables the integration of customer satisfaction data into various business workflows. With its API, you can automate the collection of customer feedback, analyze customer sentiment, track agent performance, and generate actionable insights. Leveraging Pipedream’s capabilities, you can create powerful automations that respond to Nicereply events, synchronize data across platforms, and trigger actions in other applications, enriching CRM data or streamlining support workflows.

Connect Nicereply

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of OpenAI (ChatGPT)

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Connect OpenAI (ChatGPT)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openai: {
      type: "app",
      app: "openai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openai.com/v1/models`,
      headers: {
        Authorization: `Bearer ${this.openai.$auth.api_key}`,
      },
    })
  },
})