Nicereply

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

Integrate the Nicereply API with the OpenAI (ChatGPT) API

Setup the Nicereply API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate Nicereply and OpenAI (ChatGPT) remarkably fast. Free for developers.

Chat with OpenAI (ChatGPT) API on New CES Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New CSAT Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Customer Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New NPS Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Survey Rating from Nicereply API
Nicereply + OpenAI (ChatGPT)
 
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New CES Rating from the Nicereply API

Emit new event on each new CES rating.

 
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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

 
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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

 
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New NPS Rating from the Nicereply API

Emit new event on each new NPS rating.

 
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New Survey Rating from the Nicereply API

Emit new event on each new survey rating.

 
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Chat with the OpenAI (ChatGPT) API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See docs here

 
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Summarize Text with the OpenAI (ChatGPT) API

Summarizes text using the Chat API

 
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Classify Items into Categories with the OpenAI (ChatGPT) API

Classify items into specific categories using the Chat API

 
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Translate Text with the OpenAI (ChatGPT) API

Translate text from one language to another using the Chat API

 
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Create Transcription with the OpenAI (ChatGPT) API

Transcribes audio into the input language. See docs here.

 
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Overview of Nicereply

With Nicereply API, you can create powerful customer feedback solutions and
measure customer satisfaction scores in different ways.

Whether you're a developer, marketer, customer service agent, or product
manager, the Nicereply API makes it easy to set up and manage your customer
feedback solutions.

Here are some examples of what you can do with Nicereply API:

  • Automatically send surveys to customers and collect customer feedback.
  • Display customer satisfaction scores in various ways for different teams.
  • Track customer support metrics and trends over time.
  • Generate reports on customer satisfaction and support efficiency.
  • Integrate with third-party applications to extend your customer feedback
    solutions.
  • Design custom interaction forms and data fields.
  • Automate customer follow-ups and notifications.
  • Monitor customer sentiment across multiple channels.

Connect Nicereply

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of OpenAI (ChatGPT)

The OpenAI API is a powerful tool that provides access to a range of
high-powered machine learning models. With the OpenAI API, developers can
create products, services, and tools that enable humanizing AI experiences, and
build applications that extend the power of human language.

Using the OpenAI API, developers can create language-driven applications such
as:

  • Natural language understanding and sentiment analysis
  • Text-based search
  • Question answering
  • Dialogue systems and conversation agents
  • Intelligent text completion
  • Text summarization
  • Text classification
  • Machine translation
  • Language generation
  • Multi-factor authentication
  • Anomaly detection
  • Text analysis

Connect OpenAI (ChatGPT)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openai: {
      type: "app",
      app: "openai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openai.com/v1/models`,
      headers: {
        Authorization: `Bearer ${this.openai.$auth.api_key}`,
      },
    })
  },
})