Nicereply

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

Integrate the Nicereply API with the Twilio SendGrid API

Setup the Nicereply API trigger to run a workflow which integrates with the Twilio SendGrid API. Pipedream's integration platform allows you to integrate Nicereply and Twilio SendGrid remarkably fast. Free for developers.

Add Email to Global Suppression with Twilio SendGrid API on New CES Rating from Nicereply API
Nicereply + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New CSAT Rating from Nicereply API
Nicereply + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Customer Rating from Nicereply API
Nicereply + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New NPS Rating from Nicereply API
Nicereply + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Survey Rating from Nicereply API
Nicereply + Twilio SendGrid
 
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New CES Rating from the Nicereply API

Emit new event on each new CES rating.

 
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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

 
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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

 
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New NPS Rating from the Nicereply API

Emit new event on each new NPS rating.

 
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New Survey Rating from the Nicereply API

Emit new event on each new survey rating.

 
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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

 
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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

 
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Create Contact List with the Twilio SendGrid API

Allows you to create a new contact list. See the docs here

 
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Delete Blocks with the Twilio SendGrid API

Allows you to delete all email addresses on your blocks list. See the docs here

 
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Delete Bounces with the Twilio SendGrid API

Allows you to delete all emails on your bounces list. See the docs here

 
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Overview of Nicereply

The Nicereply API enables the integration of customer satisfaction data into various business workflows. With its API, you can automate the collection of customer feedback, analyze customer sentiment, track agent performance, and generate actionable insights. Leveraging Pipedream’s capabilities, you can create powerful automations that respond to Nicereply events, synchronize data across platforms, and trigger actions in other applications, enriching CRM data or streamlining support workflows.

Connect Nicereply

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of Twilio SendGrid

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.