Integrate the Nicereply API with the Microsoft Teams API

Setup the Nicereply API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Nicereply and Microsoft Teams remarkably fast. Free for developers.

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Popular Ways to Connect Nicereply with Microsoft Teams#

Create Channel with Microsoft Teams API on New CES Rating from Nicereply API

Nicereply + Microsoft Teams

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Create Channel with Microsoft Teams API on New CSAT Rating from Nicereply API

Nicereply + Microsoft Teams

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Create Channel with Microsoft Teams API on New Customer Rating from Nicereply API

Nicereply + Microsoft Teams

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Create Channel with Microsoft Teams API on New NPS Rating from Nicereply API

Nicereply + Microsoft Teams

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Create Channel with Microsoft Teams API on New Survey Rating from Nicereply API

Nicereply + Microsoft Teams

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Popular Nicereply and Microsoft Teams Triggers#

New CES Rating from the Nicereply API

Emit new event on each new CES rating.

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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

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New NPS Rating from the Nicereply API

Emit new event on each new NPS rating.

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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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Popular Nicereply and Microsoft Teams Actions#

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Send Channel Message with the Microsoft Teams API

Send a message to a team's channel. See the docs here

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Send Chat Message with the Microsoft Teams API

Send a message to a team's chat. See the docs here

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Overview of Nicereply#

The Nicereply API enables the integration of customer satisfaction data into various business workflows. With its API, you can automate the collection of customer feedback, analyze customer sentiment, track agent performance, and generate actionable insights. Leveraging Pipedream’s capabilities, you can create powerful automations that respond to Nicereply events, synchronize data across platforms, and trigger actions in other applications, enriching CRM data or streamlining support workflows.

Connect Nicereply#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

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