Integrate the Nicereply API with the ServiceNow API

Setup the Nicereply API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Nicereply and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Nicereply with ServiceNow#

Create Table Record with ServiceNow API on New CES Rating from Nicereply API

Nicereply + ServiceNow

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Create Table Record with ServiceNow API on New CSAT Rating from Nicereply API

Nicereply + ServiceNow

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Create Table Record with ServiceNow API on New Customer Rating from Nicereply API

Nicereply + ServiceNow

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Create Table Record with ServiceNow API on New NPS Rating from Nicereply API

Nicereply + ServiceNow

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Create Table Record with ServiceNow API on New Survey Rating from Nicereply API

Nicereply + ServiceNow

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Popular Nicereply and ServiceNow Triggers#

New CES Rating from the Nicereply API

Emit new event on each new CES rating.

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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

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New NPS Rating from the Nicereply API

Emit new event on each new NPS rating.

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New Survey Rating from the Nicereply API

Emit new event on each new survey rating.

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Popular Nicereply and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Nicereply#

The Nicereply API enables the integration of customer satisfaction data into various business workflows. With its API, you can automate the collection of customer feedback, analyze customer sentiment, track agent performance, and generate actionable insights. Leveraging Pipedream’s capabilities, you can create powerful automations that respond to Nicereply events, synchronize data across platforms, and trigger actions in other applications, enriching CRM data or streamlining support workflows.

Connect Nicereply#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})