Work with Jira Service Desk-specific entities, such as requests.
Emit new event when a customer request is created. See the documentation
Emit new event when a customer request is updated. See the documentation
Send events to a webhook. Requires a Team or Business account.
Create a comment on a customer request. See the documentation
Identify lets you tie a user to their actions and record traits about them. It includes a unique User ID and any optional traits you know about them (note requires userId or anonymousId). See the docs here
The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jira_service_desk: {
type: "app",
app: "jira_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.atlassian.com/me`,
headers: {
Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
},
})
},
})
The Segment API enables you to collect, manage, and route your customer analytics data to various tools for marketing, analytics, and data warehousing. By harnessing the Segment API on Pipedream, you can automate the ingestion and syncing of user events and properties to multiple destinations, allowing you to create seamless data pipelines without manual intervention. Pipedream's serverless platform empowers you to build custom workflows that react to events in real-time, enrich data, or trigger actions across your tech stack.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
segment: {
type: "app",
app: "segment",
}
},
async run({steps, $}) {
const data = {
"event": `PipedreamTestOrder`,
"anonymousId": `019mr8mf4r`,
}
return await axios($, {
method: "post",
url: `https://api.segment.io/v1/track`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.segment.$auth.write_key}`,
password: ``,
},
data,
})
},
})