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Jira Service Desk icon

Jira Service Desk TRIGGER

Request Status Updated

Emit new event when a customer request is updated. See the documentation
  • Trigger
  • Polling
  • OAuth
  • Webhook delivery

IMPLEMENTATION

Deploy this event source

Connect the user's Jira Service Desk account, configure the source, and choose the webhook where your backend receives events.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const deployed = await pd.triggers.deploy({
  id: "jira_service_desk-request-status-updated",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    jira_service_desk: { authProvisionId: "apn_xxxxxxx" },
    cloudId: "Cloud ID",
    timer: { "intervalSeconds": 900 },
  },
  webhookUrl: "https://example.com/webhooks/jira-service-desk",
})

console.log(deployed.id)

MCP exposes on-demand actions. Event sources are deployed through the Connect SDK or API because they continue listening after the initial request.

SCHEMA

Configuration

These inputs define which events the source watches. Dynamic options are loaded from the connected account.

Request Status Updated configuration
Property Type Description
cloudId Cloud ID string
The Atlassian site (cloud) ID, e.g. 822faf0d-5427-420e-9016-999d3dc76918. Run List Sites to get the id of every site you can access.
Required
timer Timer $.interface.timer
Required

01

Connect

Your user authorizes Jira Service Desk through Pipedream managed auth.

02

Deploy

Your backend deploys this source with that user's own configuration.

03

Webhook delivery

Every event is sent to the HTTP endpoint you choose when you deploy the source — after each poll.

OR

On-demand retrieval

No webhook required. Your app or agent can fetch recent events from the trigger events API.

Registry key
jira_service_desk-request-status-updated
Version
0.1.4
App
Jira Service Desk
Authentication
OAuth
Delivery
Polling source
Output
Events emitted by Jira Service Desk.