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with Intercom and WhatsApp Business?
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Popular Ways to Connect Intercom with WhatsApp Business#
Popular Intercom and WhatsApp Business Triggers#
Emit new event each time an admin replies to a conversation.
Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.
Popular Intercom and WhatsApp Business Actions#
Send a text message using a pre-defined template. Variables can be sent only as text. See the docs.
Adds a specific tag to a contact in Intercom. See the documentation
Overview of Intercom#
The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.
Connect Intercom#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
intercom: {
type: "app",
app: "intercom",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.intercom.io/me`,
headers: {
Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
"accept": `application/json`,
},
})
},
})
Overview of WhatsApp Business#
The WhatsApp Business API on Pipedream is a powerful avenue for automating interactions with customers on WhatsApp. You can send messages, set up automated responses, and manage conversations on a large scale. With Pipedream's serverless platform, you can create workflows that trigger from various events and connect WhatsApp Business with numerous other apps to automate tasks, notify teams, sync data, and more, all without managing infrastructure.
Connect WhatsApp Business#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
whatsapp_business: {
type: "app",
app: "whatsapp_business",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.facebook.com/v15.0/${this.whatsapp_business.$auth.business_account_id}/phone_numbers`,
headers: {
Authorization: `Bearer ${this.whatsapp_business.$auth.permanent_access_token}`,
},
})
},
})
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