WhatsApp Business icon

CONNECT APP

Build with WhatsApp Business

WhatsApp Business products support businesses from large to small. Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world.

Communication

  • API key

MCP

Give your agent WhatsApp Business tools

Every WhatsApp Business action is exposed as an MCP tool on Pipedream's remote server. Point a client at it with your end user's ID and Connect resolves that user's WhatsApp Business account for each tool call — you store no tokens.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "whatsapp_business",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// e.g. run List Message Templates:
const result = await mcp.callTool({
  name: "whatsapp_business-list-message-templates",
  arguments: {},
})

API PROXY

Call the WhatsApp Business API directly

For an endpoint with no pre-built tool, the Connect proxy forwards your request to the WhatsApp Business API with the connected user's credentials attached. You store no tokens and write no refresh logic.

const resp = await pd.proxy.get({
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  accountId: "apn_xxxxxxx",
  url: "https://api.example.com/v1/me",
})

// Any allowed WhatsApp Business endpoint works here. Pipedream attaches the
// connected account's credentials to the outgoing request.

SDK

Run WhatsApp Business actions from your backend

Connect a user's WhatsApp Business account once, then run List Message Templates on their behalf from your own code — TypeScript, Python, or plain HTTP.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "whatsapp_business-list-message-templates",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    whatsapp_business: { authProvisionId: "apn_xxxxxxx" },
  },
})

MULTI-APP

Use WhatsApp Business with other popular apps

Most products don't stop at one integration. Pair WhatsApp Business with the other apps your users rely on, and ship use cases that span both.

Google Sheets icon Google Sheets Use Google Sheets to create and edit online spreadsheets. Get insights together with secure sharing in real-time and from any device. Google Calendar icon Google Calendar With Google Calendar, you can quickly schedule meetings and events and get reminders about upcoming activities, so you always know what’s next. LinkedIn icon LinkedIn LinkedIn is a business and employment-focused social media platform. Manage your professional identity. Build and engage with your professional network. Access knowledge, insights and opportunities. Slack icon Slack Slack is the AI-powered platform for work bringing all of your conversations, apps, and customers together in one place. Around the world, Slack is helping businesses of all sizes grow and send productivity through the roof. Telegram icon Telegram Telegram, is a cloud-based, cross-platform, encrypted instant messaging (IM) service. Calendly icon Calendly Schedule meetings without the hassle. Never get double booked. Calendly works with your calendar to automate appointment scheduling. GitHub icon GitHub Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world. OpenAI (ChatGPT) icon OpenAI (ChatGPT) OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper. Stripe icon Stripe Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes. ElevenLabs icon ElevenLabs Research lab exploring new frontiers of Voice AI. Deploying tools for prime long-form synthetic speech, voice cloning and automatic dubbing. Pipedrive icon Pipedrive Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business with Pipedrive's sales CRM. Microsoft Teams icon Microsoft Teams Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

REFERENCE

App details

Reference metadata for the WhatsApp Business connector in the Pipedream registry.

App slug
whatsapp_business
Authentication
API key
Categories
Communication
Actions
4
Triggers
1
API proxy
Available