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WhatsApp Business

WhatsApp Business products support businesses from large to small. Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world.

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WhatsApp Business

WhatsApp Business API Integrations

Build and run workflows using the WhatsApp Business API. Use 1000s of source-available triggers and actions across 1,600+ apps. Or write custom code to integrate any app or API in seconds.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    whatsapp_business: {
      type: "app",
      app: "whatsapp_business",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.facebook.com/v15.0/${this.whatsapp_business.$auth.business_account_id}/phone_numbers`,
      headers: {
        Authorization: `Bearer ${this.whatsapp_business.$auth.permanent_access_token}`,
      },
    })
  },
})

Choose an API to Connect with WhatsApp Business API#

1
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12
of
1,600+
apps by most popular

HTTP / Webhook

Get a unique URL where you can send HTTP or webhook requests

Node

Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.

Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.

Trigger workflows on an interval or cron schedule.

Data Stores

Use Pipedream Data Stores to manage state throughout your workflows.

Telegram Bot

Telegram is a cloud-based instant messaging and voice over IP service

OpenAI (ChatGPT)

OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.

Google Sheets

With Google Sheets, you can create, edit, and collaborate wherever you are

Use this app to create a Discord source that emits messages from your guild to a Pipedream workflow.

Where the world builds software. Millions of developers and companies build, ship, and maintain their software on GitHub—the largest and most advanced development platform in the world.

Pre-built actions to make formatting and manipulating data within your workflows easier.

Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.

a b c d e f g h i j k l m n o p q r s t u v w x y z #

Popular WhatsApp Business Integrations#

List Message Templates with WhatsApp Business API on New Requests (Payload Only) from HTTP / Webhook API

HTTP / Webhook + WhatsApp Business

Send Message (Advanced) with Discord Webhook API on New Message Sent from WhatsApp Business API

WhatsApp Business + Discord Webhook

List Message Templates with WhatsApp Business API on New Submission from Typeform API

Typeform + WhatsApp Business

List Message Templates with WhatsApp Business API on Custom Events from Zoom API

Zoom + WhatsApp Business

Get Film with SWAPI - Star Wars API on New Message Sent from WhatsApp Business API

WhatsApp Business + SWAPI - Star Wars

Popular WhatsApp Business Triggers#

New Message Sent from the WhatsApp Business API

Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.

Popular WhatsApp Business Actions#

List Message Templates with the WhatsApp Business API

Lists message templates. See the docs.

Send Text Message with the WhatsApp Business API

Sends a text message. See the docs.

Send Text Using Template with the WhatsApp Business API

Send a text message using a pre-defined template. Variables can be sent only as text. See the docs.

Authentication#

WhatsApp Business uses API keys for authentication. When you connect your WhatsApp Business account, Pipedream securely stores the keys so you can easily authenticate to WhatsApp Business APIs in both code and no-code steps.

To connect your WhatsApp Business Cloud account to Pipedream, follow the below steps to find your Business Account ID and your Permanent Access Token:

Business Account ID

Sign in to the Facebook Business Manager for WhatsApp
Find the account you want to use and click on it. A panel should open with information about the account, including the ID
Copy that ID and paste it below

Permanent Access Token

Sign in to your Facebook Developer Account
Select Apps Dashboard then Business Settings
Select System Users then Add. Enter a username, select the role as Admin and click Create System User
Select Add Assets then Apps. Select the app you want to assign to the user, enable Full Control access, and click Save Changes
Select WhatsApp Accounts then Add People then Select the system user then Enable Full Control Access, and finally Assign
Select System Users then Select the user, and Generate Access Token
Select the app and enable whatsapp_business_messaging and whatsapp_business_management, and then click Generate Token
And finally, paste that token below

For additional info on setting up a WhatsApp Business account, refer to their getting started docs.