with Intercom and Document360?
Creates a new document in Document360 from text. See the documentation
Adds a specific tag to a contact in Intercom. See the documentation
Add a reply or a note to an existing conversation thread. See the documentation
Send a message from a user into your Intercom app. See the docs here
The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
intercom: {
type: "app",
app: "intercom",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.intercom.io/me`,
headers: {
Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
"accept": `application/json`,
},
})
},
})
The Document360 API enables programmatic interaction with your knowledge base, allowing you to automate content creation, updates, and management. With this API, you can integrate Document360 into your existing content pipelines, support workflows, or any system that needs to push or pull knowledge base content. On Pipedream, you can harness this API to craft serverless workflows that seamlessly integrate with other apps to keep documentation up-to-date, trigger notifications based on content changes, or analyze knowledge base usage.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
document360: {
type: "app",
app: "document360",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://apihub.document360.io/v2/teams`,
headers: {
"api_token": `${this.document360.$auth.api_key}`,
},
})
},
})