Document360

The Knowledge Base Software that Scales with your Product.

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Document360 API Integrations

Build and run workflows using the Document360 API. Use 1000s of source-available triggers and actions across 2,100+ apps. Or write custom code to integrate any app or API in seconds.

Overview

The Document360 API enables programmatic interaction with your knowledge base, allowing you to automate content creation, updates, and management. With this API, you can integrate Document360 into your existing content pipelines, support workflows, or any system that needs to push or pull knowledge base content. On Pipedream, you can harness this API to craft serverless workflows that seamlessly integrate with other apps to keep documentation up-to-date, trigger notifications based on content changes, or analyze knowledge base usage.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    document360: {
      type: "app",
      app: "document360",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://apihub.document360.io/v2/teams`,
      headers: {
        "api_token": `${this.document360.$auth.api_key}`,
      },
    })
  },
})

Choose an API to Connect with Document360 API

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24
of
2,100+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
Salesforce
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Premium
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

Example Use Cases

  • Automated Knowledge Base Article Updates: Keep your documentation fresh by automating the update process. When a relevant ticket is resolved in a connected system, such as Zendesk or Jira, use a Pipedream workflow to update related articles in Document360 with the latest information.

  • Content Publishing from Git Pushes: Automatically pull the latest documentation from your Git repository and publish to Document360 whenever a new push to the repo is made. This ensures that your knowledge base reflects the most recent changes without manual intervention.

  • Knowledge Base Analytics Reporting: Channel knowledge base analytics into a data visualization tool like Google Data Studio. A Pipedream workflow can trigger on a schedule to fetch analytics from Document360 and send them to Data Studio, offering regular insights into how your content is performing.

Create New Translation with Sonix API on New Article in Project Version from Document360 API
Document360 + Sonix
 
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Create Document with Document360 API on New Requests from HTTP / Webhook API
HTTP / Webhook + Document360
 
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Add Single Row with Google Sheets API on New Article in Project Version from Document360 API
Document360 + Google Sheets
 
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Create Document with Document360 API on New Item in Feed from RSS API
RSS + Document360
 
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Create Document with Document360 API on New Message (Instant) from Discord API
Discord + Document360
 
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New Article in Project Version from the Document360 API

Emit new event when a new article is created within a project version. See the documentation

 
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Create Document with the Document360 API

Creates a new document in Document360 from text. See the documentation

 
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Authentication

Document360 uses API keys for authentication. When you connect your Document360 account, Pipedream securely stores the keys so you can easily authenticate to Document360 APIs in both code and no-code steps.