with Intercom and CloudTalk?
Adds a specific tag to a contact in Intercom. See the documentation
Add a reply or a note to an existing conversation thread. See the documentation
Send a message from a user into your Intercom app. See the docs here
Send a message to a contact in Intercom. See the documentation
The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
intercom: {
type: "app",
app: "intercom",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.intercom.io/teams`,
headers: {
Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
"accept": `application/json`,
},
})
},
})
The CloudTalk API facilitates advanced telephony capabilities, letting you streamline communication workflows, from call tracking and analytics to automating customer support processes. With Pipedream's integration, you can effortlessly connect CloudTalk to a myriad of other apps and services, enabling you to automate actions based on call events, synchronize customer data across platforms, and trigger communication sequences without manual intervention.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
cloudtalk: {
type: "app",
app: "cloudtalk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://my.cloudtalk.io/api/calls/index.json`,
auth: {
username: `${this.cloudtalk.$auth.api_key}`,
password: `${this.cloudtalk.$auth.api_secret}`,
},
})
},
})