with IMAP and Intercom?
Adds a specific tag to a contact in Intercom. See the documentation
Add a reply or a note to an existing conversation thread. See the documentation
Send a message from a user into your Intercom app. See the docs here
Send a message to a contact in Intercom. See the documentation
Using Pipedream's IMAP API, developers can automate interactions with their email inbox, enabling serverless workflows that perform actions based on incoming emails. This could include parsing email contents, triggering events upon receiving emails from specific senders, attaching labels, and much more. By leveraging IMAP, Pipedream can act as a bridge between your email and other services, streamlining processes that would otherwise require manual intervention.
import { once } from "events";
import imaps from "imap-simple";
import cycle from "cycle";
export default defineComponent({
props: {
imap: {
type: "app",
app: "imap",
}
},
async run({steps, $}) {
const { host, port, email, password } = this.imap.$auth;
const connection = await imaps.connect({
imap: {
host,
port,
user: email,
password,
tls: true,
tlsOptions: { servername: host },
authTimeout: 3000
},
});
const boxes = await connection.getBoxes();
// Filter out circular references to parents
const filteredBoxes = cycle.decycle(boxes);
$.export("results", filteredBoxes);
connection.end();
await once(connection.imap, "end");
},
})
The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
intercom: {
type: "app",
app: "intercom",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.intercom.io/me`,
headers: {
Authorization: `Bearer ${this.intercom.$auth.oauth_access_token}`,
"accept": `application/json`,
},
})
},
})