with Gorgias and Mojo Helpdesk?
Emit new event when a new ticket is created. See the docs here
Emit new event when a new unassigned ticket with a due date is created. See the docs
Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs
Emit new event when a ticket message is created. See the documentation
Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gorgias_oauth: {
type: "app",
app: "gorgias_oauth",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
headers: {
Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
Mojo Helpdesk API lets you seamlessly integrate your customer support system into your business workflow. With this API, you can automate ticket creation, update statuses, track ticket progress, manage user accounts, and extract ticket data for analysis. Take advantage of Pipedream's capabilities to connect Mojo Helpdesk with various services, triggering actions based on customer interactions, automating responses, and synchronizing data across platforms to streamline your customer support and enhance the user experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mojo_helpdesk: {
type: "app",
app: "mojo_helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.mojohelpdesk.com/api/v2/users`,
params: {
access_key: `${this.mojo_helpdesk.$auth.access_key}`,
},
})
},
})