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New Ticket With Scheduled On Created from Mojo Helpdesk API

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New Ticket With Scheduled On Created from the Mojo Helpdesk API

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Getting Started#

Trigger a workflow on New Ticket With Scheduled On Created with Mojo Helpdesk API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Configure the New Ticket With Scheduled On Created trigger
1. Connect your Mojo Helpdesk account
2. Configure timer
Add steps to connect to 2,200+ APIs using code and no-code building blocks
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Integrations#

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Mojo Helpdesk + SWAPI - Star Wars

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Mojo Helpdesk + Airtable (API Key)

Send any HTTP Request with HTTP / Webhook API on New Ticket With Scheduled On Created from Mojo Helpdesk API

Mojo Helpdesk + HTTP / Webhook

Get Backlinks with Ahrefs API on New Ticket With Scheduled On Created from Mojo Helpdesk API

Mojo Helpdesk + Ahrefs

Details#

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

New Ticket With Scheduled On Created on Mojo Helpdesk

Description:Emit new event when a new unassigned ticket with a scheduled on date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#list-of-sortable-fields)

Version:0.0.1

Key:mojo_helpdesk-new-ticket-with-scheduled-on-created

Code#

import common from "../common/common.mjs";

export default {
  ...common,
  key: "mojo_helpdesk-new-ticket-with-scheduled-on-created",
  name: "New Ticket With Scheduled On Created",
  description: "Emit new event when a new unassigned ticket with a scheduled on date is created. [See the docs](https://github.com/mojohelpdesk/mojohelpdesk-api-doc#list-of-sortable-fields)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getResources(params) {
      return this.mojoHelpdesk.searchTickets({
        params: {
          ...params,
          query: "_exists_:scheduled_on",
          sf: this.getSortField(),
          r: 1, // reverse sort (desc)
        },
      });
    },
    getSortField() {
      return "created_on";
    },
    generateMeta({
      id, title, created_on: createdOn,
    }) {
      return {
        id,
        summary: title,
        ts: Date.parse(createdOn),
      };
    },
  },
};

Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Mojo Helpdesk	`mojoHelpdesk`	`app`	This component uses the Mojo Helpdesk app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Authentication#

Mojo Helpdesk uses API keys for authentication. When you connect your Mojo Helpdesk account, Pipedream securely stores the keys so you can easily authenticate to Mojo Helpdesk APIs in both code and no-code steps.

The Mojo Helpdesk API requires an access key that is found in the Mojo Helpdesk user profile.

About Mojo Helpdesk#

Mojo Helpdesk is the leader in helpdesk software and ticketing system for schools and organizations of all sizes.

More Ways to Use Mojo Helpdesk#

Triggers#

New Ticket Created from the Mojo Helpdesk API

Emit new event when a new ticket is created. See the docs here

New Ticket With Due Date Created from the Mojo Helpdesk API

Emit new event when a new unassigned ticket with a due date is created. See the docs

New User Created from the Mojo Helpdesk API

Emit new event when a new user is created. See the docs here

Actions#

Create Ticket with the Mojo Helpdesk API

Create a new ticket. See the docs here

Create User with the Mojo Helpdesk API

Create a new user. See the docs here

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