Upsert Contact with Intercom API on New Document Created (Instant) from Google Docs API

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New Document Created (Instant) from the Google Docs API

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Upsert Contact with the Intercom API

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Getting Started#

This integration creates a workflow with a Google Docs trigger and Intercom action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Document Created (Instant) trigger
1. Connect your Google Docs account
2. Configure Push notification renewal schedule
3. Optional- Select one or more Folder
Configure the Upsert Contact action
1. Connect your Intercom account
2. Configure Email
3. Optional- Select a Role
4. Optional- Configure External Id
5. Optional- Configure Phone
6. Optional- Configure Name
7. Optional- Configure Avatar
8. Optional- Configure Unsubscribed From Emails
9. Optional- Configure Custom Attributes
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Document Created (Instant) on Google Docs

Description:Emit new event when a new document is created in Google Docs. [See the documentation](https://developers.google.com/drive/api/reference/rest/v3/changes/watch)

Version:0.0.3

Key:google_docs-new-document-created

View on GitHub

Google Docs Overview#

The Google Docs API allows you to create, read, and update Google Docs programmatically, enabling a wide range of automations and integrations with other apps and services. With Pipedream, you can harness this API to craft custom serverless workflows that trigger on various events, like form submissions, emails, or scheduled times, and perform actions like updating a document, extracting content, or even generating templated reports.

Trigger Code#

import common from "../common/base.mjs";

export default {
  ...common,
  key: "google_docs-new-document-created",
  name: "New Document Created (Instant)",
  description: "Emit new event when a new document is created in Google Docs. [See the documentation](https://developers.google.com/drive/api/reference/rest/v3/changes/watch)",
  version: "0.0.3",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    generateMeta(doc) {
      return {
        id: doc.documentId,
        summary: `New Document: ${doc.documentId}`,
        ts: Date.now(),
      };
    },
    async processChanges() {
      const lastFileCreatedTime = this._getLastFileCreatedTime();
      const timeString = new Date(lastFileCreatedTime).toISOString();

      const args = this.getListFilesOpts({
        q: `mimeType != "application/vnd.google-apps.folder" and createdTime > "${timeString}" and trashed = false`,
        orderBy: "createdTime desc",
        fields: "*",
      });

      const { files } = await this.googleDrive.listFilesInPage(null, args);
      if (!files?.length) {
        return;
      }
      await this.emitFiles(files);
      this._setLastFileCreatedTime(Date.parse(files[0].createdTime));
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Google Docs	`googleDrive`	`app`	This component uses the Google Docs app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
N/A	`http`	`$.interface.http`	This component uses `$.interface.http` to generate a unique URL when the component is first instantiated. Each request to the URL will trigger the `run()` method of the component.
Folder	`folders`	`string[]`	Select a value from the drop down menu.

Trigger Authentication#

Google Docs uses OAuth authentication. When you connect your Google Docs account, Pipedream will open a popup window where you can sign into Google Docs and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Google Docs API.

Pipedream requests the following authorization scopes when you connect your account:

https://www.googleapis.com/auth/drive

About Google Docs#

Use Google Docs to create, edit and collaborate on online documents.

Action#

Upsert Contact on Intercom

Description:Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. [See the docs here](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/contacts/createcontact)

Version:0.0.2

Key:intercom-upsert-contact

View on GitHub

Intercom Overview#

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Action Code#

import { ROLE_OPTIONS } from "../../common/constants.mjs";
import intercom from "../../intercom.app.mjs";

export default {
  key: "intercom-upsert-contact",
  name: "Upsert Contact",
  description: "Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. [See the docs here](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/contacts/createcontact)",
  version: "0.0.2",
  type: "action",
  props: {
    intercom,
    email: {
      type: "string",
      label: "Email",
      description: "The contact's email.",
    },
    role: {
      type: "string",
      label: "Role",
      description: "The role of the contact.",
      options: ROLE_OPTIONS,
      optional: true,
    },
    externalId: {
      type: "string",
      label: "External Id",
      description: "A unique identifier for the contact which is given to Intercom.",
      optional: true,
    },
    phone: {
      type: "string",
      label: "Phone",
      description: "The contact's phone number.",
      optional: true,
    },
    name: {
      type: "string",
      label: "Name",
      description: "The contact's name.",
      optional: true,
    },
    avatar: {
      type: "string",
      label: "Avatar",
      description: "An image URL containing the avatar of a contact.",
      optional: true,
    },
    unsubscribedFromEmails: {
      type: "boolean",
      label: "Unsubscribed From Emails",
      description: "Whether the contact is unsubscribed from emails.",
      optional: true,
    },
    customAttributes: {
      type: "object",
      label: "Custom Attributes",
      description: "The custom attributes which are set for the contact.",
      optional: true,
    },
  },
  async run({ $ }) {
    let response = {};
    let requestType = "created";
    let data = {
      email: this.email,
      role: this.role,
      externalId: this.externalId,
      phone: this.phone,
      name: this.name,
      avatar: this.avatar,
      unsubscribedFromEmails: this.unsubscribedFromEmails,
      customAttributes: this.customAttributes,
    };

    data = Object.entries(data).filter(([
      ,
      value,
    ]) => (value != "" && value != undefined))
      .reduce((obj, [
        key,
        value,
      ]) => Object.assign(obj, {
        [key]: value,
      }), {});

    const {
      data: contact, total_count: total,
    } = await this.intercom.searchContact({
      data: {
        query: {
          operator: "AND",
          value: [
            {
              field: "email",
              operator: "=",
              value: this.email,
            },
          ],
        },
        pagination: {
          per_page: 1,
        },
      },
    });

    if (total) {
      const {
        id: contactId,
        // eslint-disable-next-line no-unused-vars
        owner_id,
        ...contactInfos
      } = contact[0];
      response = await this.intercom.updateContact({
        $,
        contactId,
        data: {
          ...contactInfos,
          ...data,
        },
      });
      requestType = "updated";
    } else {
      response = await this.intercom.createContact({
        $,
        data,
      });
    }
    $.export("$summary", `Successfully ${requestType} contact with ID ${response.id}`);
    return response;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Intercom	`intercom`	`app`	This component uses the Intercom app.
Email	`email`	`string`	The contact's email.
Role	`role`	`string`	Select a value from the drop down menu:`{ "label": "User", "value": "user" }{ "label": "Lead", "value": "lead" }`
External Id	`externalId`	`string`	A unique identifier for the contact which is given to Intercom.
Phone	`phone`	`string`	The contact's phone number.
Name	`name`	`string`	The contact's name.
Avatar	`avatar`	`string`	An image URL containing the avatar of a contact.
Unsubscribed From Emails	`unsubscribedFromEmails`	`boolean`	Whether the contact is unsubscribed from emails.
Custom Attributes	`customAttributes`	`object`	The custom attributes which are set for the contact.

Action Authentication#

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account:

Upsert Contact with Intercom API on New Document Created (Instant) from Google Docs API

Pipedream makes it easy to connect APIs for Intercom, Google Docs and 2,500+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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