← Jira Service Desk + Zoom integrations

View User with Zoom API on New Request Created from Jira Service Desk API

Pipedream makes it easy to connect APIs for Zoom, Jira Service Desk and 2,400+ other apps remarkably fast.

Trigger workflow on
New Request Created from the Jira Service Desk API
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View User with the Zoom API
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Getting Started

This integration creates a workflow with a Jira Service Desk trigger and Zoom action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Request Created trigger
    1. Connect your Jira Service Desk account
    2. Select a Cloud ID
    3. Configure timer
  3. Configure the View User action
    1. Connect your Zoom account
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event when a customer request is created. [See the documentation](https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-rest-servicedeskapi-request-get)
Version:0.0.1
Key:jira_service_desk-new-request-created

Jira Service Desk Overview

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Trigger Code

import common from "../common.mjs";

export default {
  ...common,
  key: "jira_service_desk-new-request-created",
  name: "New Request Created",
  description:
    "Emit new event when a customer request is created. [See the documentation](https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-rest-servicedeskapi-request-get)",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getRequestDate(req) {
      return req.createdDate.epochMillis;
    },
    getSummary() {
      return "New Request";
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Jira Service DeskjiraServiceDeskappThis component uses the Jira Service Desk app.
Cloud IDcloudIdstringSelect a value from the drop down menu.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

Jira Service Desk uses OAuth authentication. When you connect your Jira Service Desk account, Pipedream will open a popup window where you can sign into Jira Service Desk and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Jira Service Desk API.

Pipedream requests the following authorization scopes when you connect your account:

read:servicedesk-requestmanage:servicedesk-customerwrite:servicedesk-requestread:jira:userread:jira-workread:organization:jira-service-managementread:meoffline_access

About Jira Service Desk

Work with Jira Service Desk-specific entities, such as requests.

Action

Description:View your user information
Version:0.1.4
Key:zoom-view-user

Zoom Overview

The Zoom API lets you tap into a rich set of functionalities to enhance the video conferencing experience within your own app or workflow. With the Zoom API on Pipedream, you can automatically create meetings, manage users, send meeting notifications, and more, orchestrating these actions within a broader automation. This allows for seamless integration with other services, enabling both data collection and action triggers based on Zoom events.

Pipedream workflows allow you to run any Node.js code that connects to the Zoom API. Just create a new workflow, then add prebuilt Zoom actions (create a meeting, send a chat message, etc.) or write your own code. These workflows can be triggered by HTTP requests, timers, email, or on any app-based event (new tweets, a Github PR, Zoom events, etc).

Action Code

// legacy_hash_id: a_Q3iw4N
import { axios } from "@pipedream/platform";

export default {
  key: "zoom-view-user",
  name: "View User",
  description: "View your user information",
  version: "0.1.4",
  type: "action",
  props: {
    zoom: {
      type: "app",
      app: "zoom",
    },
  },
  async run({ $ }) {
    return await axios($, {
      url: "https://api.zoom.us/v2/users/me",
      headers: {
        Authorization: `Bearer ${this.zoom.$auth.oauth_access_token}`,
      },
    });
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
ZoomzoomappThis component uses the Zoom app.

Action Authentication

Zoom uses OAuth authentication. When you connect your Zoom account, Pipedream will open a popup window where you can sign into Zoom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Zoom API.

Pipedream requests the following authorization scopes when you connect your account:

About Zoom

Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.

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