Send SMS with Twilio API on New Issue Event from Sifter API

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Trigger workflow on

New Issue Event from the Sifter API

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Send SMS with the Twilio API

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Getting Started#

This integration creates a workflow with a Sifter trigger and Twilio action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Issue Event trigger
1. Connect your Sifter account
2. Configure timer
3. Select a Project Id
Configure the Send SMS action
1. Connect your Twilio account
2. Select a From
3. Configure To
4. Configure Message Body
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Issue Event on Sifter

Description:Emit new events when a new issue is created. [See the docs here](https://sifterapp.com/developer/documentation/issues/#listing)

Version:0.0.1

Key:sifter-new-issue

View on GitHub

Sifter Overview#

The Sifter API enables developers to craft workflows for tracking and managing customer interactions and support inquiries efficiently. By leveraging the Sifter API on Pipedream, users can automate issue tracking, streamline customer communication, and ensure quick resolution of support tickets. With Pipedream's ability to connect to hundreds of apps, you can create multi-step workflows that trigger actions in other tools, leading to increased productivity and a better support experience.

Trigger Code#

import app from "../../sifter.app.mjs";
import common from "../common.mjs";

export default {
  key: "sifter-new-issue",
  name: "New Issue Event",
  description: "Emit new events when a new issue is created. [See the docs here](https://sifterapp.com/developer/documentation/issues/#listing)",
  version: "0.0.1",
  type: "source",
  ...common,
  props: {
    app,
    ...common.props,
    projectId: {
      propDefinition: [
        app,
        "projectId",
      ],
    },
  },
  methods: {
    ...common.methods,
    getResourceFn() {
      return this.app.getIssues;
    },
    getResourceFnArgs() {
      return {
        projectId: this.projectId,
      };
    },
    getSummary(item) {
      return `New issue is created with number(${item.number}) and subject(${item.subject})`;
    },
    getResourceKey() {
      return "issues";
    },
    compareFn(item) {
      return new Date(item.created_at).getTime() > this.getLastFetchTime();
    },
    getDateKey() {
      return "created_at";
    },
  },
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Sifter	`app`	`app`	This component uses the Sifter app.
	`timer`	`$.interface.timer`
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
Project Id	`projectId`	`string`	Select a value from the drop down menu.

Trigger Authentication#

Sifter uses API keys for authentication. When you connect your Sifter account, Pipedream securely stores the keys so you can easily authenticate to Sifter APIs in both code and no-code steps.

To get your Access Key, first sign into your account, then:

Click the “My Profile” link along the top of the page
Click the "Account" tab
Click the “API and Access Keys” link in the right sidebar of the page
Fill in the “Create New Access Key” form at the bottom of the page and click “Create Access Key”

Account Subdomain is the subdomain that you have created during the registration process.

If you have already logged in, to get your Account Subdomain:
Click the "Projects & Issues" link along the top of the page
Click on any project.
Click gear icon next to the project name.
On the right menu find "Integrations" and click on it.
Find your Account Subdomain on Github section.

About Sifter#

Simple and streamlined. Sifter makes issue tracking convenient for even your least technical team members so that everyone can get involved and help find and resolve issues sooner.

Action#

Send SMS on Twilio

Description:Send a simple text-only SMS. [See the docs](https://www.twilio.com/docs/sms/api/message-resource#create-a-message-resource) for more information

Version:0.1.3

Key:twilio-send-sms

View on GitHub

Twilio Overview#

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Action Code#

import { phone } from "phone";
import twilio from "../../twilio.app.mjs";
import { messageToString } from "../../common/utils.mjs";

export default {
  key: "twilio-send-sms",
  name: "Send SMS",
  description: "Send a simple text-only SMS. [See the docs](https://www.twilio.com/docs/sms/api/message-resource#create-a-message-resource) for more information",
  type: "action",
  version: "0.1.3",
  props: {
    twilio,
    from: {
      propDefinition: [
        twilio,
        "from",
      ],
    },
    to: {
      propDefinition: [
        twilio,
        "to",
      ],
    },
    body: {
      propDefinition: [
        twilio,
        "body",
      ],
    },
  },
  async run({ $ }) {
    // Parse the given number into its E.164 equivalent
    // The E.164 phone number will be included in the first element
    // of the array, but the array will be empty if parsing fails.
    // See https://www.npmjs.com/package/phone
    const toParsed = phone(this.to);
    if (!toParsed || !toParsed.phoneNumber) {
      throw new Error(`Phone number ${this.to} could not be parsed as a valid number.`);
    }

    const fromParsed = phone(this.from);
    if (!fromParsed || !fromParsed.phoneNumber) {
      throw new Error(`Phone number ${this.from} could not be parsed as a valid number.`);
    }

    const data = {
      to: toParsed.phoneNumber,
      from: fromParsed.phoneNumber,
      body: this.body,
    };

    const resp = await this.twilio.getClient().messages.create(data);
    $.export("$summary", `Successfully sent a new SMS, "${messageToString(resp)}"`);
    return resp;
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Twilio	`twilio`	`app`	This component uses the Twilio app.
From	`from`	`string`	Select a value from the drop down menu.
To	`to`	`string`	The destination phone number in E.164 format. Format with a `+` and country code (e.g., `+16175551212`).
Message Body	`body`	`string`	The text of the message you want to send, limited to 1600 characters.

Action Authentication#

Twilio uses API keys for authentication. When you connect your Twilio account, Pipedream securely stores the keys so you can easily authenticate to Twilio APIs in both code and no-code steps.

To connect your Twilio account to Pipedream,

API Key and API Key SID

First, create an API key in Twilio.

There are three types of keys: Main, Standard, and Restricted. You'll need a Main key to interact with certain API endpoints, like /Accounts.
If you don't need to interact with those endpoints, you can use a Standard or Restricted key.

After creating your key, you'll see fields for Sid and Secret. Enter those in the fields below.

Account SID and Auth Token

Visit your Twilio Dashboard. You'll see your Account SID and Auth Token under Account info.

About Twilio#

Twilio is a cloud communications platform for building SMS, Voice & Messaging applications on an API built for global scale.

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