Sifter

Simple and streamlined. Sifter makes issue tracking convenient for even your least technical team members so that everyone can get involved and help find and resolve issues sooner.

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Sifter

Sifter API Integrations

Build and run workflows using the Sifter API. Use 1000s of source-available triggers and actions across 2,200+ apps. Or write custom code to integrate any app or API in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Overview

The Sifter API enables developers to craft workflows for tracking and managing customer interactions and support inquiries efficiently. By leveraging the Sifter API on Pipedream, users can automate issue tracking, streamline customer communication, and ensure quick resolution of support tickets. With Pipedream's ability to connect to hundreds of apps, you can create multi-step workflows that trigger actions in other tools, leading to increased productivity and a better support experience.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sifter: {
      type: "app",
      app: "sifter",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://pdapikey.sifterapp.com/api/projects`,
      headers: {
        "Accept": `application/json`,
        "X-Sifter-Token": `${this.sifter.$auth.access_key}`,
      },
    })
  },
})

Choose an API to Connect with Sifter API

1
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24
of
2,200+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
Salesforce
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify
Shopify
Shopify is a complete commerce platform that lets anyone start, manage, and grow a business. You can use Shopify to build an online store, manage sales, market to customers, and accept payments in digital and physical locations.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.
Schedule
Schedule
Trigger workflows on an interval or cron schedule.

Example Use Cases

  • Support Ticket Triaging: Automatically classify and assign new support tickets from Sifter to the appropriate team or team member within your organization. Use sentiment analysis to prioritize urgent issues and notify the team via Slack or email.

  • Customer Feedback Loop: When a ticket is marked as resolved in Sifter, trigger a workflow to follow up with the customer via email. Include a survey link to gather feedback, and post the responses to a Google Sheet for analysis.

  • Issue Resolution Tracking: Set up a workflow that updates a project management tool like Trello or Asana whenever an issue status changes in Sifter. Create a card for new issues, move it to the appropriate list based on status, and notify project stakeholders.

Add Single Row with Google Sheets API on New Issue Event from Sifter API
Sifter + Google Sheets
 
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Send Message with Slack API on New Issue Event from Sifter API
Sifter + Slack
 
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Get Film with SWAPI - Star Wars API on New Issue Event from Sifter API
Sifter + SWAPI - Star Wars
 
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Simple Search with Twitter API on New Issue Event from Sifter API
Sifter + X (Twitter)
 
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Send any HTTP Request with HTTP / Webhook API on New Issue Event from Sifter API
Sifter + HTTP / Webhook
 
Try it
New Issue Event from the Sifter API

Emit new events when a new issue is created. See the docs here

 
Try it

Authentication

Name Slug: sifter

Sifter uses API keys for authentication. When you connect your Sifter account, Pipedream securely stores the keys so you can easily authenticate to Sifter APIs in both code and no-code steps.

To get your Access Key, first sign into your account, then:

  • Click the “My Profile” link along the top of the page
  • Click the "Account" tab
  • Click the “API and Access Keys” link in the right sidebar of the page
  • Fill in the “Create New Access Key” form at the bottom of the page and click “Create Access Key”

    Account Subdomain is the subdomain that you have created during the registration process.

    If you have already logged in, to get your Account Subdomain:
  • Click the "Projects & Issues" link along the top of the page
  • Click on any project.
  • Click gear icon next to the project name.
  • On the right menu find "Integrations" and click on it.
  • Find your Account Subdomain on Github section.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo