Sifter
Simple and streamlined. Sifter makes issue tracking convenient for even your least technical team members so that everyone can get involved and help find and resolve issues sooner.
Go to siteSifter API Integrations
Build and run workflows using the Sifter API. Use 1000s of source-available triggers and actions across 2,400+ apps. Or write custom code to integrate any app or API in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Overview#
The Sifter API enables developers to craft workflows for tracking and managing customer interactions and support inquiries efficiently. By leveraging the Sifter API on Pipedream, users can automate issue tracking, streamline customer communication, and ensure quick resolution of support tickets. With Pipedream's ability to connect to hundreds of apps, you can create multi-step workflows that trigger actions in other tools, leading to increased productivity and a better support experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sifter: {
type: "app",
app: "sifter",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://pdapikey.sifterapp.com/api/projects`,
headers: {
"Accept": `application/json`,
"X-Sifter-Token": `${this.sifter.$auth.access_key}`,
},
})
},
})
Choose an API to Connect with Sifter API#
1-24of2,400+apps by most popular
Example Use Cases#
Support Ticket Triaging: Automatically classify and assign new support tickets from Sifter to the appropriate team or team member within your organization. Use sentiment analysis to prioritize urgent issues and notify the team via Slack or email.
Customer Feedback Loop: When a ticket is marked as resolved in Sifter, trigger a workflow to follow up with the customer via email. Include a survey link to gather feedback, and post the responses to a Google Sheet for analysis.
Issue Resolution Tracking: Set up a workflow that updates a project management tool like Trello or Asana whenever an issue status changes in Sifter. Create a card for new issues, move it to the appropriate list based on status, and notify project stakeholders.
Popular Sifter Integrations#
Authentication#
Name Slug: sifterSifter uses API keys for authentication. When you connect your Sifter account, Pipedream securely stores the keys so you can easily authenticate to Sifter APIs in both code and no-code steps.
To get your Access Key, first sign into your account, then:
- Click the “My Profile” link along the top of the page
- Click the "Account" tab
- Click the “API and Access Keys” link in the right sidebar of the page
- Fill in the “Create New Access Key” form at the bottom of the page and click “Create Access Key”
Account Subdomain is the subdomain that you have created during the registration process.
If you have already logged in, to get your Account Subdomain:
- Click the "Projects & Issues" link along the top of the page
- Click on any project.
- Click gear icon next to the project name.
- On the right menu find "Integrations" and click on it.
- Find your Account Subdomain on Github section.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies